CASUAL Customer Service Representative Sydney – Expression of Interest

About Cubes.Co

Cubes.Co is a premium flexible workspace provider, offering sophisticated office environments designed for modern businesses. Built on a hospitality-led approach, Cubes.Co delivers more than just workspace — we create environments where teams can connect, collaborate, and grow.

Our offering includes high-end private offices, secure coworking spaces, virtual business services, and state-of-the-art meeting facilities located across Australia’s leading business districts. By combining flexible workspace solutions with enterprise-grade technology and infrastructure, Cubes.Co enables organisations to scale efficiently while maintaining a seamless and professional experience for their teams and clients.

About the Opportunity

At Cubes.Co, we’re growing and looking to expand our casual talent pool with customer-focused professionals who are passionate about delivering exceptional experiences.

As the face of our coworking spaces, you’ll play a key role in creating a welcoming, professional environment for members and guests, while supporting the smooth day-to-day operations of the centre. This is a fantastic opportunity for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering a premium experience.

Key Responsibilities

• Provide a warm, professional welcome to members, guests, and visitors
• Act as the first point of contact for enquiries, delivering timely and high-quality service
• Support members with daily workspace needs to ensure a seamless experience
• Prepare and maintain meeting rooms, ensuring spaces are presentation-ready
• Assist with onboarding, including access passes and workspace orientation
• Maintain shared spaces such as kitchens, coworking areas, and reception
• Manage incoming and outgoing mail and general administrative tasks
• Support centre events and contribute to a vibrant, engaged community
• Monitor presentation standards and report maintenance issues as required

About You

• 2–3 years’ experience in customer service, hospitality, or a similar role
• Confident communicator with a professional and friendly approach
• Highly organised with the ability to multitask and prioritise
• Experience supporting office or workspace operations (preferred)
• Comfortable working with CRM systems (HubSpot is a plus)
• A proactive team player who enjoys working in a dynamic environment

Why Join Cubes.Co?

• Be part of a collaborative, people-focused coworking community
• Flexible casual opportunities as roles become available
• Work alongside a supportive and energetic team
• Play a key role in shaping member experience and workplace culture

Submit your Expression of Interest to join the Cubes.Co casual talent pool and be considered for upcoming opportunities. When an opportunity arises, we will review your application and contact you if your skills and experience align with the role.