Independent Living Intake Coordinator

Dealing with the challenges of today requires problem-solvers who bring new perspectives and are willing to take risks. Gunditjmara Aboriginal Cooperative Ltd (GAC) emerged out of a pursuit to inspire and support the community and a desire for actions to speak louder than words. Established in 1979 we’re an organisation driven by progressive ideas, bold actions and a strong foundation of support.

Independent Living Team

The Independent Living Team delivers person-centered, culturally safe services that enable people to remain living independently, safely and with dignity in their own homes and communities. Our approach is founded on promoting choice, wellbeing, inclusion and independence while recognising the unique needs, aspirations and cultural identity of every individual.

The team provides a broad range of in-home and community-based supports through the Home and Community Care Program for Younger People (HACC PYP), the Commonwealth Home Support Program (CHSP) and the National Disability Insurance Scheme (NDIS). Servies are tailored to individual goals and may include domestic assistance, home maintenance, social support group and individual that enhance quality of life and strengthen community participation.

Working collaboratively with clients, families, carers, community partners and other service providers, the Independent Living Team adopts a holistic and strength-based approach to care. The team is committed to continuous improvement, cultural safety and delivering high-quality services that empower individuals to live meaningful, connected and independent lives.

Independent Living Intake Coordinator:

The Independent Living Intake Coordinator plays a vital role in supporting individuals with disabilities and the elderly in Warrnambool, Victoria. This position is responsible for assessing client needs, coordinating services, and ensuring that clients receive the appropriate support to enhance their independence and quality of life. The role is essential in fostering a community that values inclusivity and empowerment for all individuals.

Responsibilities:

• Conduct initial assessments to determine client needs and eligibility for services.
• Develop and implement individualised support plans in collaboration with clients and their families.
• Coordinate with various service providers to ensure comprehensive support for clients.
• Maintain accurate records and documentation of client interactions and service delivery.
• Provide information and guidance to clients and their families regarding available resources and services.
• Monitor and review client progress, adjusting support plans as necessary.
• Facilitate workshops and training sessions to promote independent living skills.
• Advocate for clients’ rights and needs within the community and service systems.

Qualifications:

• A relevant qualification in social work, community services, or a related field.
• Proven experience in a coordination role within the social care sector.
• Strong understanding of the needs and challenges faced by individuals with disabilities and the elderly.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and stakeholders.
• Strong organisational skills and the ability to manage multiple tasks effectively.
• Proficiency in using computer systems and software for documentation and reporting.
• A commitment to promoting inclusivity and empowerment for all individuals.

Further information regarding the position can be found in the full Position Description located on our website www.gunditjmara.org.au

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

GAC is an equal opportunity employer and welcomes diversity in the workplace.

Applicants must hold a valid Working with Children Check, NDIS Worker Screening Check, Police check and a VIC Driver’s License or the ability to obtain the same.

Applications will be reviewed and considered as they are received. As such, we highly recommend that you submit your application as soon as possible. Applications Close at Midnight on 6th September 2026.

Please contact Trudy Thorp – People and Recruitment on Mb: 04•• ••• 207 for further information regarding the position.

To apply online, simply click on the Apply now button. 

Alternatively, you can forward your application via email to: ••••@gunditjmara.org.au using the subject line: Independent Living Intake Coordinator 

To be considered for this role, please submit:

•    A cover letter that directly addresses the Duties and Responsibilities, and your Skills, Qualifications, Experience and Knowledge.

•    Answer the Employer Questions listed on Seek

•    A current resume outlining your relevant experience.