Home Support Officer

Calvary, The Mariner - South West Rocks
Administration Officer, Permanenet Part Time Position

• Generous Salary Packaging Benefits, Ongoing Professional Development and Supportive Team Environment!
• Provide Administration Support and Join Our Dedicated Team!
• Start Your Career with Calvary Today!

 About the role

The primary responsibility of the Administration Officer is to provide administrative support to the Manager and the overall Home. This is a diverse and varied role which includes; coordination of key administration tasks; roster administration; managing supplies and delivering high level customer service to all.

Just moments from the coastline, The Mariner – South West Rocks is nestled next to Hat Head National Park and provides care for 77 residents. We truly are an extension of the local community with many of our team having worked here for over 10 years! We are very proud of our supportive and diverse team who provide high quality care and compassion to our amazing residents each and every day!

Key Responsibilities

• Maintain a strong focus on customer service excellence and represent Calvary with each internal/external customer transaction.
• Support the Home’s Occupancy management activities such as providing key customer interface between customer, regional and national services, maintaining central system records to support communications
• Reception duties including answering phones, meet and greeting visitors/contractors and booking and confirming appointments.
• Maintain privacy, confidentiality and dignity when dealing with residents, their families, staff, volunteers, consumers and all other key stakeholders.

What you bring 

• Relevant experience in an administrative role in a complex environment or an equivalent combination of relevant experience and education / training.
• Proven organisational skills and attention to detail, with a demonstrated ability to prioritise own workload and to work effectively in a team and autonomously
• Ability to understand and use contemporary IT applications and platforms (including MS Office, Teams etc) and ability to learn new ones when required
• Excellent communication skills with a strong focus on customer service
• A desire to join a team committed to the care of others in a mission based organisation
• COVID-19 vaccination is a mandatory requirement (3 doses) unless assessed exempt.

 About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming and inclusive where people are supported to draw strengths from their identity, culture and community. We value the integral dignity of each person and we encourage applications from First Nations peoples, people living with a disability, LGBTIQ+ people, people who have come to Australia as migrants or refugees and veterans.

Why work for Calvary?

Joining us is your opportunity to learn with purpose and drive positive impact to our community in a stimulating work environment. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality.  Further details are available here: https://www.calvarycare.org.au/careers/benefits/

If you are looking for a rewarding career in an organisation that supports the community, apply now!

Please note the following:

• Only applicants with a valid right to work in Australia will be considered.
• As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role.
• Calvary has a mandatory COVID-19 vaccination requirement for all workers. You will also be required to provide evidence of other immunisation as required for your role.
• Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.