Cafe 2IC / Barista

Café All-Rounder 2IC

• Lead great coffee and service with purpose – help create a memorable café experience that supports miei’s mission
• Hands-on 2IC opportunity – support the café supervisor across service, stock, team coordination and daily operations
• Permanent Café All-Rounder 2IC role based in Docklands – supporting daily café operations, service quality, stock and team coordination

We’re looking for a capable, energetic and hands-on Café All-Rounder 2IC with strong barista, cooking, food preparation and customer service experience to help bring miei’s social enterprise café experience to life. This role is ideal for someone who leads by example, takes pride in quality and presentation, and can confidently support the smooth running of the café in partnership with the chef. Across coffee, food, service, stock, cleaning and daily opening and closing procedures, you’ll help create a welcoming café experience that reflects miei’s purpose and supports meaningful impact.

About the role

Supporting café operations across specialty coffee, cooking and food preparation, customer service, team coordination, stock, reporting, daily opening and closing procedures, and occasional support offsite catering and events when required.

Hours of work

7am – 3pm, Monday to Friday

What you’ll do

• Prepare and serve consistently high-quality coffee and café beverages while maintaining miei’s standards for flavour, presentation, speed and service
• Confidently prepare and present menu items, supporting cooking and food preparation while maintaining food safety, quality and presentation standards
• Provide hands-on support across all areas of café operations, including coffee, food preparation, customer service, cleaning, restocking, dishwashing and daily opening and closing procedures
• Guide, support and help to create a positive, calm and well-organised café environment
• Take ownership of the café with chef, supporting smooth operations, strong customer service and effective team coordination
• Provide clear and timely updates to the Owners regarding operations, stock, wastage, incidents and any issues requiring attention
• Support stock control, ordering, wastage tracking, cash handling, end-of-day processes and other operational administration as required
• Help to maintain consistent service and standards

About you

• Strong barista skills, with the ability to prepare consistently high-quality coffee and uphold café standards during busy service periods
• Cooking and food preparation experience, with confidence preparing café menu items while maintaining quality, presentation and food safety standards
• Proven leadership capability, with a positive, practical approach to guiding, supporting and motivating team members throughout daily operations
• Strong communication and reporting skills, with the confidence to provide clear, timely updates on staffing, operations, stock, wastage, incidents and service issues
• Ability to work independently, take ownership of the café when required and make sound decisions in a slow-paced café environment
• Visionary, strong organisational skills, with the ability to prioritise competing tasks, stay calm under pressure and keep service running smoothly
• Hungry to add value and contribute to a company’s vision
• A hands-on, team-first attitude and willingness to support all areas of café operations, from coffee and food preparation through to customer service, cleaning and daily procedures

Working for Miei Group means you are making the world better

It’s not every day that a job comes along that lets you change the world. Working for miei means looking forward to turning up at work because you know you’re about to do something meaningful. It means working alongside a community of staff who will stop at nothing to help children live better lives. Join a team that is bold and courageous, and where job satisfaction goes beyond financial reward.

The Selection Process

For your information, interviews will start immediately and the role may be filled before the closing date.

We embrace diversity, employing people from a variety of cultural and religious backgrounds. We are committed to all children and adults being safe, well, and empowered through our 9 products and services, activities, management, and governance. All successful candidates will undergo all required pre-employment checks which is inclusive of a criminal record check.

Who we are

Miei exist to help close the poverty gap through innovative and creative business solutions that supports People, Community and Planet. We are a Creative Hub that services the Corporate industry with 9 products and services to help sponsor Australian children with the necessity to go to school.

Apply now

If you’re an experienced café all-rounder with strong barista skills, food preparation experience and the confidence to step into a hands-on 2IC role, we’d love to hear from you. This is a great opportunity to lead by example, support a motivated team, take ownership of daily café operations and help deliver consistently great coffee, food and service in a purpose-led environment.