SAP Basis Administrator

Role: Sap Basis Administrator
Location: Sydney
Experience: 5+ Years
Skills, Responsibilities
``• Deliver high quality and ensure stable operations of SAP BASIS systems• Expert in troubleshooting and resolution of critical incidents/outages• Identify, manage, track and report Incident/Outage trend, create a data-driven plan, focused on delivering the best customer support, while identifying opportunities to build scalable processes• Seek opportunities to streamline process and optimize the outage resolution time• Effectively resolve/drive resolution for Critical Incident & Problem Management areas• Work closely with different units of ECS, Product Support etc. to execute projects• Must feel comfortable working in a fast paced, dynamic and flexible environment• Proactively share knowledge and expertise to help others by creating KBA and knowledge roll-out• Support the management in strategic directions
• Expert in SAP BASIS - ABAP, JAVA and Non-Netweaver applications• Expert in handling incidents and outages and ability to troubleshoot complex issues and work under pressure• Ability to Own, Lead and coordinate operational tasks, escalations, process improvements• Quick learner to learn and become an SME of technologies like SAP Power Designer, SAP Cloud Connector in short duration• Experience with Linux and Windows operating systems in a hosting environment• Knowledge on Hyperscalers (eg AWS, Azure, GCP)• Positive, proactive and customer-focused attitude• Exceptional communication and collaboration skills