Customer Service Team Member

Yamaha World & Royal Enfield is South Australia's #1 motorcycle destination. Just come into our We're not just a dealership — we're a community hub for riders of every kind, from first-time learners to lifelong enthusiasts.

Community & relationships drive everything we do, and our team is passionate about creating an exceptional experience for every customer who walks through our doors.

About the Role

We're on the lookout for a Customer Service Team Member to join our very busy & growing team. This is a fantastic opportunity for someone with a genuine Customer First attitude, a great aptitude for learning, and a real passion for motorcycles to build a career in an industry they love.

You'll be the friendly face and first point of contact for our customers — helping them navigate everything from general enquiries and parts and accessories, to service bookings and the overall customer journey.

What You'll Do:

• Deliver outstanding service to every customer, in person, over the phone, and via email

• Support customers with enquiries relating to sales, service, parts, and accessories

• Build genuine rapport with our riding community and represent the Yamaha World & Royal Enfield brand with pride

• Assist with day-to-day administrative and front-of-house tasks

• Work closely with the sales, service, and parts teams to ensure a seamless customer experience

• Help maintain a welcoming, professional showroom environment

About You

• A genuine Customer First mindset — you go above and beyond to help people

• A positive attitude and strong aptitude for learning new systems and processes

• Passionate about motorcycles and the riding lifestyle (essential)

• Excellent communication and interpersonal skills

• Well-presented, reliable, and a strong team player

• Previous customer service experience is highly regarded but not essential — attitude matters most to us

• A current South Australian Motorcycle licence (highly regarded)

What's on Offer

Be part of South Australia's #1 motorcycle destination

A supportive, community-focused team environment

Staff discounts on motorcycles, parts, and accessories

Opportunities to grow within the business

Training, career progression, social events - you'll get out what you put in !

How to Apply

If you're passionate about motorcycles and thrive on delivering great customer experiences, we want to hear from you. Click Apply Now and submit your resume and a short cover letter telling us why you'd be a great fit for the team. Or contact Brad Cook (General Manager) at ****@ywre.com.au.

Yamaha World & Royal Enfield — Melrose Park, Adelaide South Australia's Number 1 Motorcycle Destination!