Accounts receivable & Student Accounts officer

Accounts Receivable & Student Accounts Officer (Part-time)

Location: Alexandria, Sydney NSW
Employment Type: Permanent Part-time (Approximately 3 days per week)
Salary: From $34 per hour (depending on experience)

About Us

Le Culinaire Hospitality Institute is a leading hospitality training provider delivering nationally recognised qualifications in Commercial Cookery, Patisserie and Hospitality. We are looking for an organised and detail-oriented Accounts Receivable & Student Accounts Officer to join our Finance team.

Key Responsibilities

Student Accounts

• Generate and issue student invoices.

• Send tuition fee reminders and payment notifications.

• Monitor payment due dates, instalment plans, and outstanding balances.

• Follow up overdue student fees via email and phone.

• Respond to student and education agent enquiries relating to invoices, payments, and account balances.

• Liaise with Student Services regarding students with outstanding fees or payment issues.

Payment Processing

• Record, allocate, and reconcile all incoming payments accurately.

• Update payment records in MYOB and aXcelerate.

• Ensure payment information is accurate and consistent across both systems.

• Confirm receipt of payments prior to enrolment or course commencement where required.

• Process refunds, credit notes, and payment adjustments in accordance with company policies.

• Issue payment receipts when required.

Account Reconciliation

• Reconcile student accounts between MYOB and aXcelerate.

• Investigate and resolve payment discrepancies and account queries.

• Maintain accurate financial records and supporting documentation.

• Ensure student financial records are complete, accurate, and up to date.

Reporting

• Prepare Accounts Receivable ageing reports and outstanding balance reports.

• Monitor overdue accounts and escalate significant outstanding debts when required.

• Assist with month-end reconciliations and financial reporting.

Administration

• Maintain the confidentiality of student financial information.

• File and organise financial records and supporting documents.

• Support the Finance and Student Services teams with accounts-related administration.

Performance Expectations

• Provide general administrative and finance support as required.

• Ensure student invoices are issued accurately and on time.

• Maintain accurate records across MYOB and aXcelerate.

• Minimise overdue student accounts through proactive follow-up.

• Ensure student account balances are accurate and reconciled at all times.

• Deliver professional and timely customer service to students and education agents.

Skills & Experience

• Previous Accounts Receivable or Finance Administration experience.

• Experience using MYOB.

• High attention to detail.

• Intermediate Microsoft Excel skills.

• Excellent written and verbal communication.

• Ability to work independently.

• Experience with aXcelerate is desirable but not essential.