Technical Sales & Support Specialist

• Generous Salary Offered + Super + Bonus + Incentives | Negotiable Based on Experience

• A Well-Established & Respected Scientific Solutions Company Supporting Research Across ANZ

• Career Development | International Supplier Training | Collaborative Team Environment

About The Company

Our client has been supporting researchers, clinicians and laboratory/industrial professionals across Australia and New Zealand for over 40 years. Representing world-leading manufacturers of scientific instrumentation, imaging systems, laboratory equipment and software, they have built a reputation for technical expertise, responsiveness and long-term customer relationships.

As a successful, privately-owned Australian business, they offer the opportunity to work across a broad range of technologies while making a genuine contribution to customers and the business alike.

About The Opportunity

An exciting entry-level opportunity exists for a Technical Sales & Support Specialist to become a trusted technical adviser to researchers, clinicians and laboratory professionals. This is an inside sales and support role, with customer relationships built mainly through phone and email, so it's a great fit for someone who enjoys problem-solving and genuine customer service over the phone.

Some of your responsibilities will include:

• Responding to customer enquiries and understanding their scientific and technical requirements
• Recommending appropriate scientific equipment, software and laboratory solutions
• Preparing quotations and managing customer opportunities from initial enquiry through to completion
• Building long-term relationships with customers, end users and international supplier partners
• Supporting demonstrations, installations and customer training as needed
• Continually learning new technologies, products and their scientific applications

Success in this role isn't about being the smartest scientist in the room. It's about listening carefully, asking thoughtful questions, understanding customer needs and helping researchers achieve better outcomes.

About You

The successful candidate will have:

• A Degree in Life Sciences, Biomedical Science, Physiology, Chemistry, Physics, Engineering or related field
• Strong communication skills, high integrity and a genuine curiosity to learn and continuously grow
• A customer-first mindset, with customer service experience highly regarded (though not essential)
• Some exposure to scientific instrumentation, laboratory equipment or related technical technologies is a bonus
• 1 to 3 years' experience in scientific equipment, laboratory environments or scientific sales is preferred, but candidates earlier in their career are encouraged to apply

We're particularly interested in candidates who have made a conscious decision to build a long-term career in commercial science and enjoy helping others achieve outstanding scientific outcomes.

What's in it for You?

• Competitive Salary: With super and incentives that reward your work
• Performance Bonus: Based on both individual and company performance
• Career Development: Proven opportunities for internal progression
• Hybrid Working: Flexible work arrangements available following onboarding
• Modern Workplace: Chatswood office with on-site gym and childcare facilities
• Training & Development: Ongoing learning, international supplier training
• Varied & Rewarding Role: Work with leading researchers, clinicians and innovative technologies
• Supportive Team Environment: Where curiosity, integrity and continuous improvement are genuinely valued

Apply today and don't miss out on starting this opportunity as soon as possible!