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Capgemini
Job Description • Act as a trusted advisor to the client, providing expert functional and solution guidance • Gather business requirements, perform fit gap analysis, and document high quality functional specifications…
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About the role
Job Description
• Act as a trusted advisor to the client, providing expert functional and solution guidance
• Gather business requirements, perform fit gap analysis, and document high quality functional specifications
• Create and validate As Is and To Be process maps to support design and alignment with future state solutions
• Perform system configuration and execute unit testing to ensure solution accuracy
• Document configuration settings, functional specifications, test scripts, and supporting artefacts
• Execute test cases and support System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Lead a functional workstream, ensuring delivery quality, issue resolution, and alignment with project timelines
• Provide input to project management on planning, risks, dependencies, and status updates
• Contribute to capability development within the functional service line, including knowledge sharing and improvement initiatives
Job Description - Grade Specific
Functional resource with experience in SAP Customer Relationship Management
• 12 + years of project experience, including 4+ full end to end implementation cycles
• Extensive experience working with SAP
• Strong ability to demonstrate deep functional knowledge of SAP CRM and C4C
• Experience with SD a plus
• Proven ability to independently build and manage business stakeholder relationships
• Solid understanding of project methodologies and delivery phases
• Strong analytical and problem solving skills
• Experience in functional lead and solution architect roles
• Experience in the FMCP, Retail and or Energy
What You'll Love About Working Here
This position is covered by the Professional Employees Award. Remuneration for this role is structured in accordance with this award, with classification level and salary determined based on the successful candidate's experience and qualifications. Full statutory entitlements, including the standard Superannuation Guarantee, apply.
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