Ramp/Stores Assistant

OSA Opportunity

Ramp/Stores Assistant

Truscott, WA


Who We Are
Offshore Services Australasia (OSA) is the leading supplier of helicopters services to the Australian Offshore industry. We operate multiple helicopter types from several bases throughout Australia providing support to several major oil and gas producers.


About the Role
We are currently seeking a motivated and safety-focused Ramp/Stores Assistant to join our OSA Offshore Operations based at Mungalalu-Truscott, Western Australia. Due to the roster and travel arrangements associated with the role, the ideal candidate will be based in or willing to relocate to Broome, Western Australia.

This is a permanent, full-time touring position operating on a 15 days on / 13 days off roster. Reporting to the Base Manager and Stores Supervisor, you will play a key role in supporting safe and efficient aircraft operations through the coordination of ramp, ground handling, stores, and logistics activities.

The successful candidate will contribute to daily flying operations by preparing aircraft, handling baggage and freight, assisting passengers, maintaining stores inventory, and ensuring the safe operation of equipment and facilities. Working closely with flight crew, engineers, and operational personnel, you will help deliver reliable and compliant aviation services while promoting a strong safety culture.


Key Responsibilities

• Coordinate and support the safe and efficient completion of ground handling and ramp activities in line with operational requirements, safety standards and Company procedures.
• Prepare aircraft prior to departure and following arrival, including aircraft cleaning, configuration changes, securing and presentation to support daily flying operations.
• Safely load and unload passengers, baggage, freight and equipment on aircraft in accordance with load control, weight and balance, and safety requirements.
• Provide ramp and ground support to flight crew, engineering and operations, including aircraft towing, marshalling and assistance during departures and arrivals.
• Assist operations with passenger handling, including issuing and managing passenger life vests, supporting briefings, and escorting passengers as required.
• Maintain hangar, ramp and stores areas to required housekeeping, cleanliness and safety standards, ensuring equipment and work areas are serviceable and compliant.
• Undertake stores and logistics support activities, including receiving and dispatch of goods, binning and replenishment, issuing parts, and updating inventory records in AMOS.
• Ensure compliance with Dangerous Goods requirements where applicable, including handling, storage, documentation and maintenance of required authorities.
• Operate and maintain ground support equipment, machinery and vehicles, including forklift operations where licensed.
• Work collaboratively with engineering, operations and base personnel to support serviceability, maintenance coordination and operational priorities.
• Perform other duties as required to support the business.

About You
Essential Requirements:

• Ability to obtain and maintain an Aviation Security Identification Card (ASIC) or site-specific security clearance.
• Current Forklift Licence or willingness to obtain within a specified timeframe.
• Ability to safely perform physically demanding work in an operational aviation environment, including manual handling, working outdoors, and working around aircraft.
• Basic communication skills sufficient to work effectively with flight crew, engineers, operations staff and passengers.
• Ability to work rostered hours and adapt to operational requirements.

Desirable Qualifications / Experience:

• Previous experience in ramp operations, aviation ground handling, logistics, warehousing, or a similar operational environment.
• Experience working around fixed-wing and/or rotary-wing aircraft.
• Dangerous Goods training and/or Dangerous Goods Acceptance Authority.
• Experience using inventory, maintenance or operational systems (e.g. AMOS or similar).
• Current ASIC card.
• Previous experience operating ground support equipment or vehicles in a regulated environment.

Skills and Competencies:

• Strong commitment to safety and compliance.
• Ability to follow procedures and work instructions accurately and consistently.
• Effective communication and teamwork skills.
• Strong organisational and time-management abilities.
• High attention to detail when handling freight, baggage, equipment, and documentation.
• Problem-solving skills and the ability to escalate issues appropriately.
• Basic computer skills for the use of operational, inventory or maintenance systems.
• Ability to operate ground support equipment safely following training and authorisation.
• Adaptability and flexibility in a dynamic operational environment.

Personal Attributes:

• Positive, proactive, and team-oriented approach.
• Takes personal responsibility for completing tasks accurately, safely and on time.
• Calm and practical under pressure.
• Demonstrates integrity and professionalism when representing the Company to clients and stakeholders.
• Commitment to safety and willingness to challenge unsafe acts and behaviours.
• Shows flexibility and adaptability in response to changing operational priorities and requirements.
• Demonstrates reliability, punctuality and a strong work ethic.
• Displays attention to detail and situational awareness when working around aircraft, equipment and people.
• Willingly follows direction from supervisors and escalates issues appropriately.

Eligibility
Applicants must have the legal right to work in Australia and meet any clearance requirements relevant to the role.


Diversity & Inclusion
At OSA, we celebrate diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, people of all genders, the LGBTI+ community, mature-aged workers, people with disability, and people from culturally and linguistically diverse backgrounds.


Recruitment Process
We may commence interviews or close applications prior to the advertised closing date if suitable candidates are identified. We therefore encourage applicants to apply as early as possible.

Only shortlisted candidates will be contacted. If you do not hear from us following the closing date, please consider that your application has been unsuccessful on this occasion. We thank you for your interest and wish you every success in your future career endeavours.


Recruitment Agencies
We are managing this vacancy directly and are not engaging the services of recruitment agencies for this role.

We kindly request that agencies do not contact us regarding this position or submit unsolicited candidate CVs. Any CVs sent without prior written agreement will be treated as direct applications and no agency fees will be payable. Thank you for your understanding.