Receptionist / Admin Assistant

Established in 1998 Access Unlimited are specialist Height Safety, Confined Space and Rope Rescue services company offering Nationally Recognised Training, Sales, Service and Installation services to our broad range of customers and industries. We are seeking an experienced receptionist and administration department assistant who thrives working in a busy environment. As the welcoming face of Access Unlimited, you must bring a friendly, helpful and engaging personality balanced with calm efficiency, even when juggling phones, walk in customers, training enquiries and competing priorities. You must genuinely care about people and treat everyone who walks through the door with kindness, respect and professionalism.

Previous experience in reception or admin roles is highly regarded with training provided for an organised person who keeps the front desk running smoothly while creating a welcoming, reassuring first impression every single day.

Your key responsibilities will include:

• Be the welcoming first point of contact for all visitors, providing a professional, friendly reception and ensuring a positive first impression of the organisation

• Manage training attendee check-in, lunch and stationary orders and maintain a clean, organised reception and training area.

• Answer and direct incoming calls, manage voicemail, and relay messages accurately and promptly

• Assist senior admin staff with bank reconciliations

• Assist senior admin staff with training calenders, trainee certificates and ongoing training compliance.

• Assist with the use of customer job process portals.

• Complete ad hoc tasks, and assist other departments as required.

To be successful in this role, you’ll need:

• Previous experience in a similar role and must be enthusiastic and willing to learn.

• Strong communication skills (both verbally and written);

• Excellent administration and organisational skills;

• Strong technology skills are advantageous although not essential (MS Word, Excel and Databases);

• Current Western Australian Drivers License