Venues Manager | Cucina

We're seeking an experienced Venue Manager to lead Cucina Regina, one of Brisbane's celebrated dining destinations, located within The Star Brisbane.

Cucina Regina brings the elegance and warmth of Italian hospitality to the heart of the city, delivering exceptional food, genuine service and memorable guest experiences. As Venue Manager, you will be responsible for the overall success of the venue, leading a high performing team, driving financial results, and ensuring every guest experience reflects the premium standards of The Star Brisbane.

Reporting to the Operations Manager, this is an exciting opportunity for a passionate hospitality leader who thrives in fast paced environments and is committed to developing people, driving performance and creating unforgettable dining experiences.

A few of your responsibilities:

• Lead the daily operations of Cucina Regina, ensuring exceptional service standards and memorable guest experiences.
• Drive financial performance through effective management of labour, revenue, costs, and operational efficiencies.
• Build, coach and develop a high performing team through recruitment, training, succession planning and ongoing development.
• Foster a positive and engaged team culture that reflects The Star's values and service standards.
• Develop and implement strategies to increase guest satisfaction, loyalty and repeat visitation.
• Ensure compliance with all food safety, liquor licensing, workplace health and safety, and company policies.
• Collaborate with culinary and broader Food & Beverage leaders to deliver operational excellence and achieve business objectives.
• Monitor venue performance and identify opportunities to improve productivity, service delivery and profitability.

What are we looking for:

• Proven leadership experience managing premium dining venues, high volume restaurants or luxury hospitality operations.
• Strong commercial acumen with experience managing budgets, labour costs, revenue performance and operating expenses.
• Demonstrated success in building, developing and retaining high performing teams.
• A passion for guest experience and delivering personalised service.
• Excellent communication and stakeholder management skills.
• Experience driving operational improvements and leading teams through change.
• Current Responsible Service of Alcohol (RSA) certification.
• Flexibility to work across a seven day rotating roster including evenings, weekends and public holidays.

About you:

You are hands-on in your operational approach and passionate about developing your career. You leverage your leadership skills to encourage and support your team in delivering exceptional and personalised service to guests and value the ability to showcase the best Australia has to offer.

What can we offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more.
• Uniform laundered and ready for you daily on property.
• Discounted parking and other transport options.
• Up to 30% discounts across award winning restaurants and accommodation.
• Lifestyle discounts including gym memberships, retail discounts and dry cleaning services.
• Diversity and Inclusion initiatives focused on Multicultural, Gender, Aboriginal and Torres Strait Islander and LGBTQIA+ communities.
• Career development opportunities within one of Australia's leading hospitality and entertainment destinations.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

About The Star Brisbane

The Star Brisbane is a world-class entertainment and hospitality destination in the heart of Queen’s Wharf Brisbane Precinct. With a premium hotel, stunning casual and premium dining venues, and vibrant entertainment offerings, we’re redefining guest experience in the river city. Join us and be part of a team delivering unforgettable moments in one of Brisbane’s most exciting precincts.

We’re all about inclusion

At The Star Brisbane, we’re committed to fostering a diverse, inclusive, and equitable workplace where authenticity and our core values - Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care, guide everything we do. We welcome team members from all backgrounds, including different cultures, ages, religions, genders, LGBTQI+ communities, Australia’s First Nations Peoples, and people with disabilities. We offer flexible working options to support individual well-being and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a 2025 Platinum Employer by the Australian Workplace Equality Index.

Ready to shine?

Apply now and lead one of Brisbane's most iconic dining experiences at Cucina Regina at The Star Brisbane.