Workplace Experience Receptionist

The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.

Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of $19.5 billion in FY25. We provide our network with marketing, purchasing, warehousing, distribution and systems support

At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Make your mark in a high-performing, values-led team
• Thrive your way with flexible work options

About the Opportunity

We're looking for a passionate, people-focused Workplace Experience Receptionist who loves creating exceptional first impressions and ensuring every interaction counts. This is much more than a traditional reception role — you'll be at the heart of our workplace experience, helping create an environment where employees, visitors, and stakeholders feel welcomed, supported, and connected.

If you're highly organised, proactive, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you.

In this Role, You Will:

• Create exceptional first impressions by welcoming visitors and managing reception and workplace interactions
• Deliver an engaging workplace experience by maintaining meeting rooms, shared spaces, and hospitality services
• Support office operations through mail management, administration, logistics, and office supplies coordination
• Assist with workplace systems, access passes, onboarding support, and facilities coordination
• Support workplace events, safety initiatives, and contribute to a positive and collaborative environment

You'll bring:

• Experience in reception, workplace experience, facilities, or office coordination roles
• Exceptional customer service and communication skills
• Strong organisational skills with the ability to manage multiple priorities
• A proactive, polished, and solutions-focused approach
• Strong attention to detail and a passion for creating positive workplace experiences

What's on Offer
🏖️ Extra Leave: 2 well-being days, 1 volunteer day annually
📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town' by providing merchandising, operational and marketing support.
We're committed to diversity, inclusion, and sustainability - and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Join us and be part of something bigger!