Development Consumables Sales & Account Manager – DTG, DTF, Sublimation & Garments

Machines Plus | Melbourne, VIC$72,000–$80,000 + Super + Performance IncentivesMachines Plus is looking for a motivated Consumables Sales & Account Manager to grow our recurring consumables and garment business across Australia.We supply professional printing and garment-decoration businesses with equipment, inks, media, garments and production consumables across DTG, DTF, dye sublimation, heat transfer, UV and related technologies.This role is about building relationships, understanding how customers produce, and making sure Machines Plus becomes their first call for the products they use every day.The RoleYou will be responsible for developing and managing consumables sales across both existing and new Machines Plus customers.Your product portfolio will include:DTG and DTF inks and consumablesDTF films, powders and related productsDye-sublimation inks and papersHeat transfer materialsGarments and apparelPrinter maintenance consumablesProduction accessories and related suppliesA major part of the role will be working with our existing equipment customers to increase repeat purchasing, while also actively developing new accounts.What You’ll Be DoingBuild strong relationships with existing Machines Plus customersRegularly contact customers to understand what they are using, what they need and when they need itGenerate repeat orders for inks, media, garments and consumablesDevelop new business through phone, email and direct customer contactVisit customers when requiredPrepare quotes and actively follow up opportunitiesIdentify opportunities to consolidate more of a customer’s purchasing with Machines PlusIntroduce customers to new products and applicationsWork with our technical and equipment sales team to understand each customer’s production requirementsMaintain accurate customer notes, opportunities and follow-upsProactively contact customers rather than waiting for orders to arriveHelp develop consumables packages, contract pricing and ongoing supply arrangementsAttend customer visits, installations, demonstrations, trade events and other industry activities when requiredWho We’re Looking ForYou are comfortable talking to customers and asking for business.Ideally, you will have 1–3 years of sales, account management or business development experience.You don’t need to know every printing technology on day one, but you need to be curious, commercially minded and willing to learn.Experience in any of the following would be highly regarded:PrintingSignageGarment decorationDTG or DTFDye sublimationPromotional productsApparel or wholesale garmentsPrint consumablesB2B account managementInternal or external salesIndustry experience is desirable, but strong B2B sales ability, initiative and the right attitude are more important than knowing every product already.Essential RequirementsTo be considered for this role, you must have:A current Australian driver’s licenceAccess to a reliable vehicleFull working rights in AustraliaThe ability to travel interstate when required, including occasionally at short noticeConfidence communicating with customers by phone, email and face-to-faceStrong organisational and follow-up skillsThe ability to work independently and take ownership of your accountsReasonable business travel expenses will be covered in accordance with company policy.You’ll Do Well Here If YouPick up the phone instead of hiding behind emailFollow customers up consistently without becoming annoyingEnjoy developing long-term customer relationshipsUnderstand that good sales comes from solving problems, not simply pushing productsAre organised and keep track of conversations and opportunitiesCan recognise when a customer should be buying more from usAre comfortable working toward sales and margin targetsTake ownership of your customer baseWant to develop accounts rather than simply process transactionsAre comfortable being accountable for your resultsWhat This Role Is NotThis is not simply an order-entry or customer-service position.We are looking for someone who actively creates business.You will have access to an established customer base and existing opportunities, but you will be expected to develop those relationships, find new customers and grow recurring revenue.About Machines PlusMachines Plus works with businesses across Australia in professional garment decoration, printing and personalised-product production.We combine equipment, applications knowledge, training, technical support and ongoing consumables supply, giving our customers a long-term partner rather than simply somewhere to buy a box.Our customers range from small growing businesses through to established commercial production companies.What We OfferCompetitive base salarySuperannuationPerformance-based incentivesEstablished customer base to developLarge range of recurring consumable productsTraining across our printing technologies and applicationsDirect access to experienced technical and product specialistsOpportunity to build and develop your own customer portfolioInterstate travel and exposure to customers across AustraliaA small-business environment where your performance has a direct impactImportant – Please Read Before ApplyingMachines Plus is not offering visa sponsorship for this position.Applicants must already have the appropriate working rights in Australia to perform this role.We are also looking for applicants who have taken the time to understand the position rather than submitting applications in bulk.A résumé alone is not an application for this role.Along with your résumé, please include a short introduction telling us:Why this position interests youWhat relevant sales or industry experience you haveWhy you believe you would be a good fit for Machines PlusApplications submitted with only a résumé and without the requested introduction will not be considered.If you enjoy talking to customers, developing accounts and turning good relationships into long-term business, we’d like to hear from you.