Lead, coach and inspire a high-performing team to create meaningful employment, education and training outcomes for young people through yourtown’s Transition to Work program.

Due to an internal promotion, we have an exciting opportunity for a passionate and performance-focused Team Leader to join our Kingston leadership team. This role is ideal for someone who is energised by coaching others, building a positive team culture, driving outcomes, and creating meaningful change for young people through employment, education and training pathways.

Transition to Work (TtW) is a youth specialist employment service program that supports young people to develop practical skills to gain employment or connect with education or training. 

With over 20 years delivering youth specialist employment services, we understand everyone is unique – and so is their journey to finding work. We don’t just help with the job hunt. We provide tailored, youth-focused support for young people to get work, skills and practical help to transform their lives. 

your opportunity

As the Team Leader, you will lead a passionate and dedicated team to deliver meaningful employment, education and training outcomes for young people. You will drive site performance, foster a culture of accountability and excellence, and provide the coaching, guidance and leadership needed to help your team thrive. 

Transition to Work is different – our approach is centred on engagement, innovation and building genuine connections with young people, not compliance. This is an opportunity to inspire both your team and participants, empowering them to achieve their goals and create lasting change. You will play a pivotal role in building a positive, collaborative and high-performing culture where people are supported, challenged and developed to deliver exceptional service, strong engagement and sustainable outcomes for young people.

Your role will include: 

• Lead, coach and support our Kingston team to achieve strong site performance, quality service delivery and sustainable employment outcomes
• Build a positive and accountable team culture that encourages professionalism, collaboration, innovation and continuous improvement
• Drive performance against contractual requirements, KPIs and employer engagement priorities
• Oversee day-to-day site operations using a strengths-based, participant-centred approach while maintaining a strong focus on outcomes
• Support the team to understand local labour market opportunities, employer needs, incentives and pathways into sustainable employment
• Identify local skill shortages and develop employer-focused strategies that support young people into meaningful work
• Strengthen yourtown’s local presence through community engagement, stakeholder relationships and business development opportunities

what we are looking for

We are looking for a confident and values-driven leader who is passionate about developing people, building team capability and achieving meaningful outcomes for young people. You may already be an experienced Team Leader within employment services, or you may be an experienced employment services professional ready to take the next step in your leadership career. You will bring energy, resilience and a strong performance mindset, with the ability to coach others, maintain accountability and create a team environment where people feel supported to do their best work.

You will bring:

• A genuine passion for supporting young people to build confidence, develop skills and achieve sustainable employment outcomes
• Experience within Employment Services, with demonstrated leadership capability and the ability to coach, develop and motivate team members to achieve performance and quality outcomes
• A strong understanding of the local labour market, employer needs and the barriers to employment faced by disadvantaged young people
• Well-developed communication, stakeholder engagement and relationship-building skills, with the ability to influence and collaborate across internal and external networks
• Experience driving performance, fostering accountability and creating a positive team culture focused on continuous improvement and service excellence
• Knowledge of youth employment challenges and practical strategies to support young people to overcome barriers and achieve their goals
• Strong organisational skills, resilience and the ability to balance competing priorities while maintaining a focus on outcomes
• A commitment to delivering exceptional participant experiences and leading a team that makes a lasting difference in the community

yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

Realise your potential at yourtown

your benefits

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation.  We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo. 

Your employment experience will include:

• salary packaging of up to $15 900/year (plus additional meal and entertainment benefits, if applicable), helping you maximise your take-home pay
• your choice of either a fortnightly or monthly rostered day off to support work life balance
• Monday to Friday role with a shared team roster that includes a Thursday evening finish (7.00pm) approximately once per month
• ongoing internal and external professional development opportunities
• free access to LinkedIn Learning including over 16,000 learning modules
• a genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• access to a free and confidential Employee Assistance Program (EAP) for you and your immediate family
• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
• a supportive, inclusive and values-driven culture where diversity, cultural capability and belonging are genuinely embraced
• the opportunity to work for a respected national organisation where your work creates meaningful outcomes for young people and communities

how to apply

If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia. 

Click “Apply” to submit your application and take the next step in a career where your work truly matters.

Please paste this link into your browser to view the full position description: https://glykcf.files.cmp.optimizely.com/yourtown.PD.TeamLeader

Contact: Marnie Elliot – Talent Partner on 0434 609 ***

Role closes: Please apply as soon as possible.  Applications will be reviewed as they are received. Interviews will commence on 7 August 2026.

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all. 

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check. 

Successful applicants must be able to comply with federally funded Department system access requirements, including establishing and maintaining a valid myID account for secure authentication and MUST not be subject to any active NDIS Commission banning orders or legal prohibitions from working within the National Disability Insurance Scheme (NDIS).

At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.