Asset and Facilities Manager, On-Site, Hobart-Tasmania

About Evolve

Evolve is Australia’s only 100% Indigenous-owned, full-service property and integrated facilities management company and the sole Indigenous provider under the Australian Government’s whole of government property services arrangement.

Driven by our vision of Equity through Opportunity, we deliver exceptional property services while creating meaningful employment and economic pathways for First Nations people. At the same time, we welcome individuals from all backgrounds who share our values and ambition.

We’re proud to foster a workplace that is inclusive, flexible, and genuinely supportive, where you’re empowered to bring your whole self to work and thrive both professionally and personally.

Our commitment to innovation and service excellence has been recognised with the ACT Telstra Business Award for Indigenous Excellence.

As a Supply Nation Certified Supplier, NSWICC member, and holder of ISO certifications (9001, 14001, and 45001), we continue to set high standards across everything we do.

We strongly encourage applications from Indigenous candidates.

Role Description 

This role will play a tangible role in delivering outcomes for Evolve and our client across their Tasmanian property portfolio. You will grow and apply your knowledge of asset and facilities management while working with a caring and curious team of professionals, who encourage each other to share ideas and grow our knowledge.

 In this role you will be able to:

• Develop and maintain, a detailed understanding of the requirements of the client contract.

• Provide leadership, mentoring and support to other team members.

• Work collaboratively with team members and stakeholders to problem solve, identify and implement continuous improvement opportunities, and deliver positive outcomes.

• Support the delivery of the Property Asset and Maintenance Plans/Schedules by: Developing and maintaining a sound understanding of the Property Asset and Maintenance Plans/Schedule requirements and ensuring that these requirements are met for the client.

Key Responsibilities 

·         Provide Building Management services for a Tasmania client’s property portfolio and be the primary point of contact with the landlord and contractors including site induction where necessary.

·         Provide facilities management support to all client portfolio sites, familiarise yourself with the process of loading jobs using the work order management system and develop property efficiency solutions where possible.

·         Have sound understanding of the Property Asset and Maintenance Plans/Schedules and property summaries for the client sites if required by the client and work with the Senior Evolve Facilities Manager and Evolve work streams.

·         Review delivery and performance of downstream contractors as they support the Tasmania sites: work with Evolve Procurement and Facilities teams to manage contractor performance.

·         Identify gaps in services and provide effective changes as they relate to client sites.

·         Attend monthly meetings, co-ordinate and attend monthly FM meetings and ensure actions items resulting from these meetings are addressed and completed.

·         Generate reporting from various systems to assist property operations, operations reporting and ad hoc reports as required by the client.

·         Manage and monitor core service minor works at Tasmania sites, including developing Project Plans.

·         Client/Stakeholder Management, proactively engage stakeholders to ensure that the client’s expectations are met, build and develop effective client / stakeholder relationships across multiple levels of the organisation.

·         Health & Safety Management to ensure the provision of a safe working environment.

·         Site Operations Management; recommend continuous quality improvement practices and implement Industry Best Practice operations, implement building procedures and performance measures and ensure they are maintained at all times.

·         Risk Management; ensure a property risk management program including audits is implemented and maintained, ensure disaster recovering and business continuity plans are implemented and maintained.

·         Achieve Key Performance Indicators and Service Level Agreement targets.

·         Additional activities as directed by the Manager and Assistant manager of the client Property Services Team.

Requirements

·         Experience in Facilities Management/Asset Management/Procurement and Downstream Contract Management/Emergency Management/Sustainability/Landlord relationships/Collaborative working style.

·         Oversee preventative, routine and reactive maintenance works in accordance with Property Asset and Maintenance Plans/Schedules.

·         Engage contractors and service providers to complete maintenance works including:

o Writing detailed scopes of work.

o Raising work orders.

o Meeting contractors at sites and escorting them to work areas.

o Coordinating contractors, trades, or service providers to deliver the scopes of works.

o Ensuring the completion of relevant site inductions are completed.

o Proactively following up on outstanding work orders and works to understand delays or associated issues to proactively communicate updates to stakeholders.

 o Accompanying contractors completing monthly inspections or verifying works completed.

·         Reviewing any work recommendations from contractors.