Senior Administration Officer - Emergency Department

Mater Hospital Springfield has an exciting opportunity for a Senior Administration Officer to join the Emergency Department in a full-time, permanent position. Reporting directly to the Emergency Department Nurse Unit Manager (NUM), you'll provide high-level administrative support that helps keep one of Queensland's newest public emergency departments running smoothly. This is a Monday to Friday position, working standard office hours (38 hours per week), with no shift work required.

Open 24 hours a day, seven days a week, the department delivers emergency care to the rapidly growing Greater Springfield community as part of a modern 186-bed hospital offering emergency, intensive care, surgical, maternity and paediatric services. This is an exciting opportunity to join a collaborative team and play an important role in supporting exceptional patient care close to home.

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

Working closely with the Emergency Department leadership team, you'll provide high-quality administrative support that contributes to the efficient day-to-day operation of the department. Your responsibilities will include:

• Provide comprehensive administrative support to the Emergency Department NUM and leadership team
• Manage roster administration, including shift changes, timecard updates and daily staff allocations
• Coordinate meetings, correspondence and respond to general enquiries
• Support recruitment and onboarding activities, including new starter communications
• Complete data entry and assist with TrendCare administration and reporting
• Log and follow up maintenance and facilities requests
• Assist with departmental projects, process improvements and other operational initiatives
• Maintain accurate records while handling confidential information with discretion

About you

You'll be an organised, proactive administrator who thrives in a fast-paced environment and enjoys supporting leaders to deliver high-quality healthcare services. You will bring:

• Previous experience in a senior administration role within a fast-paced healthcare setting
• Strong organisational and time-management skills, with the ability to manage competing priorities
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Confidence using Microsoft Office and other computer-based systems (experience with health information systems is highly regarded)
• Ability to work independently while contributing positively to a collaborative team
• A professional, proactive and customer-focused approach
• Ability to maintain confidentiality when handling sensitive information

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Wednesday 12th August 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.