Senior Operations Coordinator – HVAC & Projects

Join iEnergi in a key operations role coordinating the people, projects and systems behind some of Melbourne’s most prestigious residential HVAC projects.

We’re looking for an experienced Senior Operations Coordinator who thrives on organisation, structure and keeping multiple moving parts on track. You’ll work closely with our General Manager, Project Managers and field teams to keep scheduling, WIP, compliance and project delivery running smoothly.

If you’re highly organised, confident with SimPRO and want to build a long-term career with a growing specialist HVAC company, we’d love to hear from you.

As our Senior Operations Coordinator, you’ll sit at the centre of our day-to-day project operations.

You’ll maintain visibility across active and upcoming projects, coordinate field resources, keep SimPRO accurate and up to date, and work closely with our Project Managers to ensure jobs are planned, documented and progressing through to completion and invoicing.

This is a hands-on coordination role suited to someone who enjoys taking ownership, solving problems and creating structure in a fast-moving project environment.

• Coordinate day-to-day operations across active HVAC projects

• Conduct daily job reviews with Project Managers

• Maintain accurate project stages, job information and documentation within SimPRO

• Track work in progress (WIP) and ensure projects continue moving through each stage

• Ensure job notes, purchase orders, receipts, certificates and compliance documentation are complete

• Identify outstanding actions and follow up with the appropriate team members

• Coordinate completed works through to invoicing

• Coordinate technicians, installers and subcontractors across active projects

• Maintain the field team schedule within SimPRO

• Ensure upcoming works are confirmed, planned and ready for execution

• Coordinate labour requirements with Project Managers

• Respond to project changes and update schedules accordingly

• Maintain visibility of upcoming workload and resource requirements

• Maintain accurate operational information within SimPRO

• Prepare and maintain weekly and monthly operational trackers

• Assist with WIP reporting and project forecasting

• Track key operational KPIs

• Provide clear updates on project status, scheduling and outstanding actions

• Help improve operational systems and processes as the business continues to grow

• 3+ years' experience in operations coordination, scheduling, service coordination, project administration or a similar role

• Experience using SimPRO or similar job management software

• Strong organisational skills and the ability to manage multiple priorities

• Excellent attention to detail

• Strong Excel or Google Sheets skills

• Clear and professional written and verbal communication

• Confidence communicating with Project Managers, tradespeople, suppliers and clients

• A proactive approach – you follow things through and don't let tasks fall through the cracks

• Ability to work independently while being part of a close-knit team

• Previous experience within HVAC, air conditioning, mechanical services, refrigeration, plumbing or construction

• Experience coordinating field technicians and subcontractors

• Experience with WIP reporting, invoicing and project compliance

• Strong working knowledge of SimPRO

You’re the type of person who likes knowing exactly where things stand.

You enjoy keeping projects organised, schedules accurate and people informed. When something changes, you adjust the plan. When something is outstanding, you follow it through.

You take pride in accurate systems and documentation, communicate confidently and enjoy working with Project Managers and tradespeople to keep projects moving.

Most importantly, you’re looking for more than just another administration role. You want responsibility, ownership and the opportunity to grow with the business.

• Key Operations Role – Take ownership of scheduling, WIP and project coordination

• Premium HVAC Projects – Work across some of Melbourne’s leading architectural homes

• Career Growth – Build your career with a growing specialist HVAC company

• Modern Systems – Work with SimPRO and established operational processes

• Strong Team Culture – Work alongside experienced Project Managers and tradespeople

• Autonomy & Ownership – Be trusted to manage your responsibilities and get things done

• Long-Term Stability – Join an established business with a strong pipeline of work

iEnergi specialises in the design and delivery of high-performance mechanical HVAC systems for premium architectural homes.

Our projects incorporate advanced systems including AirSmart, VRV/VRF, hydronic heating and cooling, heat pumps, ventilation and integrated climate-control solutions.

We work with leading builders, architects and clients to deliver tailored systems where quality, performance and attention to detail matter.

As iEnergi continues to grow, we’re investing in the people, systems and processes required to deliver exceptional projects and build a strong long-term team.

If you’re an experienced operations coordinator who takes pride in organisation, accountability and getting things done, we’d like to hear from you.

Apply now with your CV and tell us why you’d be a great fit for the iEnergi team.