Medical Secretary

Experienced Medical Secretary
Full-Time
3 Positions available at:

• Greenwich/Bella Vista

• Kogarah

• Burwood
  

This is an exciting opportunity for an experienced Medical Secretary that is ready to take the next step in their career, is passionate and enjoys the challenges and responsibility of working within a very fast paced specialist clinical environment.

IVF Australia is a leading provider of fertility services, providing the highest possible standard of fertility treatment in a compassionate and personalised environment. With the largest group of medical specialists, scientists, nurses and counsellors leading the delivery of advanced scientific technology, we are caring for an increasing number of patients.

· The role is a Full-time position based at our clinics.

· 38 hrs a week over 4 Days a week, 7am – 5pm.

You will be required to perform two levels of service:

· Front desk/reception and general secretarial duties

· Providing additional support for our Fertility Specialists

The successful applicant will play an important role in the patients’ overall experience, providing exceptional customer service and support.

The duties and responsibilities:

· As the first point of contact, you will provide an outstanding level of customer service both meeting and greeting patients and over the telephone.

· Be a valuable team member for the clinic – Living up to IVF Australia’s image, culture and core values

· Joining a well-established and supportive administrative team alongside another Medical Secretary.

· Develop a strong relationship with one of our Fertility Specialists, clearly define their needs/requirements and ensure they are performed at the highest standard

· Front reception, secretarial and administration duties

· Any other tasks requested by the Unit Administration Manager.

To be successful in this position, you will have the following attributes:

· Previous experience as a Medical Secretary ideally working in a medical specialist environment

· Exceptional customer service skills

· Thrive on working in a fast paced environment

· Excellent attention to detail

· An ability to adapt to individual work styles and varying situations, with a flexible approach to work.

· Excellent time management and organisational skills.

· A high level of communication and interpersonal skills to be able to interact with all levels of people

· A current drivers licence and access to a vehicle.

Applicants must be willing to start at 7am.

The role may be required to work in multiple clinics across locations for the Greenwich/Bella Vista role.

For Burwood clinic applications, Mandarin language skills would be advantageous for supporting communication with some customers, however this is not an essential requirement and applicants will not be disadvantaged if they do not speak Mandarin.

If you would like to be part of the IVF Australia, please forward your resume by COB Friday 31st July 2026.