restaurant manager

About the role

The Restaurant Manager is a full-time, on-site role based in Chermside, QLD. This role oversees day-to-day restaurant operations, including supervising front-of-house and back-of-house teams, managing staff schedules, and ensuring smooth service during all trading hours. The Restaurant Manager is responsible for maintaining high standards of food quality, presentation, and hygiene, as well as monitoring inventory, coordinating orders with suppliers, and controlling costs.

Key responsibilities

• Supervise front-of-house and back-of-house teams

• Manage staff schedules

• Ensure smooth service during all trading hours

• Maintain high standards of food quality, presentation, and hygiene

• Monitor inventory and coordinate orders with suppliers

• Control costs

• Support team members on the floor

• Respond to customer feedback

• Handle reservations and walk-ins

• Ensure compliance with safety and regulatory requirements

About you

• Strong focus on Customer Satisfaction and Customer Service, with the ability to resolve issues promptly and maintain positive guest relationships

• Experience in Hiring and people management, including training, scheduling, and performance oversight for diverse teams

• Excellent Communication skills, with the ability to coordinate effectively between front-of-house, kitchen staff, and management

• Solid knowledge of Food & Beverage operations, including menu understanding, food safety standards, and quality control

• Proven experience in restaurant or hospitality management, ideally in a similar fast-paced environment

• Strong organizational and time-management abilities, with attention to detail and a hands-on approach to problem-solving

• Understanding of basic budgeting, cost control, and inventory management practices

• Availability to work flexible hours, including evenings, weekends, and public holidays as required

About us

Landmark Chinese Yum Cha Restaurant is a hospitality business focused on delivering quality food and welcoming service in a relaxed, contemporary setting. The company values consistency, efficiency, and a positive guest experience, aiming to be a trusted dining destination for local communities. Team members are encouraged to contribute ideas, uphold high operational standards, and support a collaborative workplace. The organization offers opportunities to grow skills in restaurant operations, customer service, and leadership.