Senior Allied Health Practice Administrator

About the role

Reravel is seeking a Senior Allied Health Practice Administrator to join our team on a part-time basis. Based in North Lakes, QLD 4509, this role represents a key position within our medical administration function, responsible for overseeing the efficient and effective operation of allied health services. As a Senior Allied Health Practice Administrator, you will play a crucial part in ensuring our practice runs smoothly whilst maintaining the highest standards of client care and administrative excellence. This position offers the opportunity to lead administrative processes, manage staff, and contribute strategically to the success of our allied health services.

Key responsibilities

• Overseeing the day-to-day administrative operations of the allied health practice, ensuring smooth workflow and optimal efficiency

• Managing appointment scheduling, patient records and administrative documentation in compliance with healthcare regulations and privacy standards

• Liaising with allied health practitioners to support clinical service delivery and ensure administrative processes align with clinical needs

• Managing client communications, enquiries and complaints in a professional and timely manner

• Financial supports including sending invoices and chasing up outstanding payments

• Ensuring compliance with relevant healthcare legislation, registration requirements and practice policies

• Coordinating scheduling of practitioners, rooms and resources to maximise practice productivity

• Preparing reports and documentation as required for practice management and stakeholder reporting

• Supporting the implementation of administrative systems and processes to improve practice operations

What we're looking for

• Proven experience in allied health or medical practice administration, preferably in a senior capacity

• Strong knowledge of healthcare administrative processes, client records management and privacy legislation (such as the Privacy Act)

• Excellent organisational skills with the ability to manage multiple priorities and deadlines effectively

• Proficiency with practice management software and electronic health record systems

• Strong written and verbal communication skills, with the ability to liaise professionally with practitioners, staff and patients

• Excellent attention to detail and accuracy when managing sensitive patient information and financial records

• Sound understanding of allied health service delivery models

• Problem-solving abilities and a proactive approach to improving administrative efficiency

• Member of the LGBTQIA+ community is strongly encouraged to apply

• Experience with financial management, billing and accounts administration is highly desirable

• You must include a cover letter with your application detailing why you are the best candidate for the job and what you could offer our team (applications without cover letters will not be looked at)

What we offer

Reravel is committed to providing a supportive and collaborative work environment where our team members can thrive. We offer competitive remuneration commensurate with experience and qualifications. As a part-time role, this position provides flexibility to balance professional and personal commitments. We invest in the professional development of our staff and provide opportunities for career growth within our organisation. Our workplace culture emphasises teamwork, continuous improvement and a genuine commitment to delivering excellent patient care. We encourage work-life balance and recognise the importance of employee wellbeing. If you require any adjustments or support during the recruitment process, we welcome the opportunity to discuss this with you. We are supportive of disabled people and parents/carers entering the workforce.

About us

Reravel is a dedicated healthcare provider committed to delivering high-quality allied health services to our community. We work mostly in the queer/neurodivergent space with most of our clients being 14+. We run youth groups (Dungeons and Dragons at this stage) with peer mentors for our young neurodivergent/queer community. We pride ourselves on maintaining a client-centred approach, ensuring that all individuals receive compassionate, professional and evidence-based care. Our team of experienced practitioners and support staff work collaboratively to create a welcoming and supportive environment. We are committed to professional excellence, continuous quality improvement and fostering a workplace culture that values innovation, integrity and respect.

Apply now

If you are an experienced Senior Allied Health Practice Administrator looking for a part-time opportunity in North Lakes, we would like to hear from you. Please submit your application including your resume and a cover letter outlining your relevant experience and why you would be an excellent fit for this role.