JUNIOR Office Administration Traineeship

JUNIOR Office Administration Traineeship

Do you want to start or further your career in Office Administration.  Are you a friendly, creative, and smart individual who loves helping others? Are you skilled with computers and have a passion for providing excellent customer service? If so, we have the perfect opportunity for you!

We are currently seeking a talented individual to join our team in a Junior Office Administration role. In this role you will work and study towards a nationally recognised Certificate III in Business (Administration).

This full-time position offers regular working hours from 9:00 am to 5:00 pm. 

About us

At 2-FOLD we are a family owned business and have been operating for over 5 years. We have a close-knit team that are looking to expand this manufacturing plant into a first class facility in South East Queensland.

Responsibilities:

- Deliver exceptional customer service by promptly attending to customer inquiries and providing accurate information or solutions

- Assist customers in person, over the phone, and via email, ensuring their concerns are addressed and resolved efficiently

- Utilize computer skills to navigate our database, update customer information, and process orders or requests

- Collaborate with team members to optimize customer satisfaction and resolve any complex issues

- Maintain a positive and professional attitude, reflecting our company values in all interactions

Requirements:

- Excellent customer service skills with a friendly and helpful demeanour

- Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)

- Ability to learn and adapt to new software and systems quickly

- Exceptional communication skills, both verbal and written

- Strong problem-solving abilities and attention to detail

- Ability to work effectively in a team-oriented environment

Perks and Benefits:

- Competitive salary with opportunities for growth and advancement

- Comprehensive training program to enhance your skills and knowledge

- Friendly and supportive work environment 

- Monday through Friday schedule with weekends off

If you are looking for a rewarding career where you can utilize your customer service skills and computer expertise, we would love to hear from you! Apply today by submitting your resume and a brief cover letter highlighting your relevant experience.

 We appreciate your interest in joining our team!