Senior Dental Receptionist

• Provide reception support to patients and staff in the Dental and Oral Health Clinic
• Effectively coordinate and schedule patient appointments
• Work within a diverse team consisting of oral health clinicians, teaching staff and dental / oral health therapy students

The role

• Full Time, Continuing
• Level 4 - $73,230 to $79,494 pa (plus 17% superannuation)
• Wagga Wagga

As a senior receptionist, you will be the focal point of contact for the Dental and Oral Health Clinics for providing the patient care and management. You will oversee all reception functions such as appointment booking, dissemination of information and banking and invoicing for student and private clinics. This role provides the supervision in addition to front office reception coverage and other administrative tasks.

You will also be responsible for the reception team across all clinic locations provide a high level of customer service, contribute to efficient and innovative processes that comply with relevant accreditation and dentistry standards.

About you

• Proven capability to supervise, mentor and provide training to team members, especially through times of change.
• Excellent interpersonal skills, ability to work as part of team and maintain strict confidentiality.
• Good numerical skills to accurately and efficiently process banking and financial reconciliations.
• Previous experience using patient management systems and a high level of typing accuracy.
• Demonstrated ability to prioritise work and problem solve.

About us

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.

The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University - our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities - to develop and spread wisdom to make the world a better place.

Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

Learn more about the Dental and Oral Health Clinic here.

Visit our website to learn about our great range of employee benefits.

Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.

To apply

Click the Apply button and complete your application online, submit a "statement of suitability" demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV.

If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further information

Additional information is available in the position description or by contacting:

Kate Giles | Business Manager, Dental & Oral Health Clinics | ••••@csu.edu.au

Closing Date: 11pm, 24 August 2026