Aged or Disabled Carer (NDIS)

Job Description

At HI FIVE Community Services, we believe support should feel personal, not just professional. We’re a close-knit team that genuinely cares about the people we work with, and we’re committed to helping individuals living with disabilities live life on their own terms with dignity, choice, and independence.

For us, it’s not just about providing services; it’s about building real relationships. We take the time to understand each participant their goals, their routines, and what matters most to them. Whether it’s supporting everyday activities, building confidence, or encouraging community participation, we stand beside our participants every step of the way.

Our approach is simple: treat people with respect, show up with compassion, and do the little things that make a big difference. At HI FIVE, we aim to create a warm and supportive environment where participants feel valued and our team feels proud of the impact they make every day.

Because at the heart of what we do is one belief everyone deserves the opportunity to live a full and meaningful life.

Key Responsibilities

• Provide personal care assistance including bathing, grooming, dressing, toileting, and mobility support while respecting participant dignity and preferences
• Support participants with daily living tasks and routines to promote independence and enhance quality of life
• Assist with meal preparation, feeding, and maintaining appropriate nutrition
• Perform light household duties such as cleaning, laundry, and maintaining a safe and hygienic environment
• Facilitate community participation by accompanying or transporting participants to appointments and social activities
• Monitor participants’ health and wellbeing, reporting any concerns or changes to supervisors or healthcare professionals
• Maintain accurate and timely documentation of care, progress notes, and incidents in line with organisational and NDIS requirements
• Follow individualised care plans and support plans to ensure consistent and person-centred service delivery
• Provide emotional support and companionship to reduce social isolation and improve overall wellbeing
• Comply with NDIS Practice Standards, workplace health and safety requirements, and duty of care obligations

Skill & Experience

• Certificate III or higher in Aged Care, Individual Support, or equivalent
• Minimum 12 months’ relevant work experience required Australia/Overseas
• Current First Aid and CPR certificate
• National Police Check and Working with Children Check (or willingness to obtain)
• Excellent communication and interpersonal skills
• Ability to work independently and in a team
• Empathy, patience, and a strong commitment to quality care

Desirable

• Experience working with elderly clients or people with disabilities
• Valid driver’s licence and access to a vehicle (for community care roles)
• Multilingual abilities a plus
• Ability to work various shifts including weekends and public holidays