Roster Co-Ordinator / Office Manager

We are seeking an organised and proactive Rostering & Administration Coordinator to join our aged care team. In this varied role, you will be responsible for coordinating staff rosters, providing administrative support, and ensuring the smooth day-to-day operation of the facility. You will work closely with management, clinical teams, residents, families, and external stakeholders to deliver exceptional service and maintain compliance with organisational and legislative requirements.

About You

To be successful in this role, you will have:

• Minimum 2 years' recent experience in a similar rostering and administration role within aged care.
• Experience using Humanforce or similar rostering systems.
• Proficiency in Microsoft Office Suite.
• Strong administrative, organisational, and keyboard skills.
• Excellent written and verbal communication skills.
• The ability to prioritise competing tasks and work effectively in a fast-paced environment.
• A professional, confidential, and customer-focused approach.

A genuine commitment to delivering high-quality aged care services and working respectfully with people from diverse cultural backgrounds.

Key Responsibilities

• Coordinate and maintain staff rosters to meet operational needs, care minute targets, budgets, and legislative requirements.
• Manage roster changes, staff replacements, and workforce planning.
• Provide reception and front office support, including answering calls and welcoming visitors.
• Coordinate resident administration, records management, and office documentation.
• Assist with kitchen and supply ordering, delivery checks, and inventory management.
• Maintain registers, newsletters, activity programs, and electronic display boards.
• Support banking, filing, archiving, and general office administration.
• Ensure compliance with organisational policies, the Aged Care Act, and Residential Aged Care Standards.
• Foster positive relationships with residents, families, staff, and visitors while promoting a safe, respectful, and welcoming environment.

If you are a highly organised professional with excellent rostering and administration skills and enjoy making a positive difference in aged care, we would love to hear from you.