Parcsafe Field Service / Security Technician

About the role

You'll be the face of Parcsafe on-site — installing, servicing, and troubleshooting parking and access control equipment across a range of commercial, residential and industrial locations in and around Brisbane & SE QLD. Additional travel required occasionally across QLD and Australia. This is a varied, autonomous role for someone who enjoys solving problems in the field and takes pride in getting the job done right the first time.

Key responsibilities

• Install, maintain and repair boom gates, traffic signal system, carpark management system, car counting and license plate camera systems

• Carry out scheduled maintenance visits and respond to reactive service callouts

• Diagnose electrical and mechanical faults and carry out repairs on-site

• Complete accurate job reports, service records and compliance documentation

• Liaise directly with clients and site contacts in a professional, solutions-focused manner

• Work safely and independently, following WHS procedures at all times

• Manage your vehicle stock, tools and parts to keep jobs running efficiently

What we are looking for

• Trade qualification preferred in electrical, mechanical, or a related field (or equivalent hands-on experience)

• Experience with access control, boom gates, automated gates, or similar equipment highly regarded

• Solid fault-finding skills across electrical and mechanical systems

• A current driver's license and a clean driving record,

• Comfortable working at heights, in confined spaces, and outdoors in all conditions

• Strong communication skills and a customer-first attitude

• Ability to work independently and manage your own schedule

• White Card (construction induction) and EWP preferred but not essential

What's in it for you

• Competitive salary plus travel allowance

• Fully equipped company vehicle, phone and tools of trade

• Ongoing training on the latest parking and access control technology

• Join a growing, locally-owned Brisbane business with real career progression

• Supportive team environment with a strong safety culture