Traffic Management (Construction) Site Liaison Officer

We are seeking an experienced and highly capable professional to join our team. To manage, coordinate, and supervise traffic control operations on-site, ensuring compliance with Traffic Management Plans (TMP), safety regulations, and minimizing disruption to the public.

This is a dynamic role that combines administrative responsibilities with construction client‑facing service delivery. While we maintain a professional and high‑performing environment, we also foster a collaborative and positive workplace culture. This position offers stability, long‑term career prospects with plenty of room for growth, and the opportunity to contribute meaningfully to the continued growth of our small business organisation. We are committed to delivering premium service and are looking for a candidate who shares our long‑term vision and dedication to excellence.

Key Responsibilities

• Act as the critical link between the construction/event site management, traffic control crews, and external stakeholders (e.g., local council, police, public) to ensure safe and efficient traffic management.

• Securing new Projects through existing clients. Fostering new relationships with clients

• Frequently inspecting worksites to verify compliance with safety regulations and identifying and mitigating risks.

• Deliver a high standard of customer service across multiple communication channels, including face‑to‑face, telephone, Microsoft Teams, and email.

• Attend unexpected incidents (e.g., accidents, broken-down vehicles) and implementing emergency traffic management plans.

• Manage a calendar, including coordinating meetings and appointments with both clients and regulatory departments.

• Leading and supervising traffic control crews (site supervisors/controllers) on-site

The Successful Candidate

• Previous experience in traffic management is highly sort after, project administration, rostering coordination, project support, or similar client‑facing administrative roles is highly desirable.

• A minimum of 2 years traffic management experience.

• Strong general administrative capability, including professional phone and email communication, appointment scheduling, and client interaction.

• Excellent written and verbal communication skills, demonstrating a high level of professionalism towards our clients, suppliers and regulatory government departments

• Intermediate to advanced proficiency in the Microsoft Office Suite.

• Exceptional attention to detail and accuracy in data entry.

• Proactive, self‑motivated, and able to take initiative.

• Comfortable working both independently and collaboratively within a team environment.

• Must have TC ticket (level 1) and TMI ticket.

Why Join Us

We are committed to supporting the growth and success of our people. As part of our team, you will benefit from ongoing professional development, consistent coaching, and a supportive, respectful, and engaging workplace culture. You will play a key role in shaping the quality of first impressions and delivering outstanding service to our valued clients.

If you are passionate about administration and sales driven customer service and seek a position where your contributions are valued, we encourage you to apply.

Please submit:

A résumé of no more than two pages, and

A one‑page cover letter addressed to the Human Resources Manager, outlining your relevant experience and why you believe you are an excellent fit for this role.