Residence Manager

Residence Manager | Aeralife Watergardens

An outstanding leadership opportunity has become available for an experienced and motivated Residence Manager to join Aeralife Watergardens.

As the leader of the residence, you will be responsible for creating a high-performing aged care community where residents receive exceptional care, employees feel supported and engaged, and operational outcomes are consistently achieved.

Leading a multidisciplinary team, you will oversee all aspects of the home's operations including resident experience, clinical governance, workforce leadership, quality and compliance, occupancy, financial performance and continuous improvement.

Working closely with your Regional Operations Manager and supported by dedicated teams across Quality, Governance & Risk, Operations, People & Culture, Finance, Procurement, IT and Marketing, you will have the opportunity to drive meaningful outcomes for residents, families and employees while contributing to the continued success of Aeralife.

About Aeralife Watergardens

At Aeralife Watergardens, you’ll be part of a team that enables a secure and connected community. The home features a cinema, library, and alfresco barbecue areas for residents and families to enjoy. Our prime location offers the convenience of shopping, dining, and enjoying leisure activities like movies and coffee outings together. Join us and work in an environment where you can contribute to creating a vibrant, engaging community for our residents while thriving in a supportive team atmosphere.  

Why Join Aeralife?

At Aeralife, we believe our people are at the heart of everything we do. When you join us, you'll enjoy:

• Grow Your Own Staff Referral Program – earn rewards for referring quality candidates to join our team
• Ongoing learning and professional development opportunities to support your career growth
• A positive, inclusive and highly supportive workplace culture built on our values of Passion, Innovation, Empathy and Respect
• Employee Assistance Program (EAP) offering confidential wellbeing and counselling support for you and your immediate family
• Salary packaging benefits to help maximise your take-home pay
• Novated leasing and vehicle financing options
• Discounted private health insurance
• Exclusive employee discounts and lifestyle benefits including travel, holidays, technology, electronics, home appliances and home essentials through our Aeralife Benefit Partners Program
• Employee Reward and Recognition Programs that celebrate individual and team achievements
• Paid Infection Prevention Control Lead Training and Study Leave

The Opportunity

This is a key leadership role responsible for the overall performance and day-to-day management of the residence.

You will lead and inspire a team of clinical, lifestyle, hospitality and operational professionals to deliver exceptional resident outcomes while ensuring compliance with the Aged Care Quality Standards and organisational expectations.

Success in this role will be achieved through strong leadership, effective workforce management, a commitment to continuous improvement and a genuine passion for creating a positive experience for residents, families and employees.

Key Responsibilities

• Provide overall leadership and management of the residence
• Lead, coach and develop a multidisciplinary team to achieve exceptional resident and employee outcomes
• Drive a positive, engaged and accountable workplace culture
• Ensure the delivery of safe, high-quality, person-centred care and services
• Maintain compliance with the Aged Care Quality Standards, Aged Care Act and all relevant regulatory requirements
• Monitor and improve quality, clinical, operational and financial performance indicators
• Oversee workforce planning, rostering and staffing to ensure appropriate coverage and skill mix
• Drive continuous improvement initiatives and accreditation readiness
• Support occupancy growth and positive customer experiences through strong stakeholder engagement
• Build trusted relationships with residents, families, healthcare providers and the broader community
• Manage risk, complaints, incidents and service delivery outcomes in line with organisational standards
• Ensure effective AN-ACC processes, funding performance and documentation practices

About You

You are a proven aged care leader who enjoys building high-performing teams, creating positive resident experiences and delivering strong operational outcomes.

To be successful in this role, you will bring:

• Current AHPRA registration as a Registered Nurse
• Minimum five years' experience as a Residence Manager, Facility Manager or equivalent leadership role within residential aged care
• Strong understanding of the Aged Care Quality Standards, Aged Care Act and regulatory environment
• Demonstrated experience leading successful accreditation and compliance outcomes
• Proven ability to lead, develop and engage multidisciplinary teams
• Strong financial, operational and workforce management skills
• Experience managing quality systems, continuous improvement programs and clinical governance frameworks
• Sound understanding of AN-ACC funding and aged care performance metrics
• Excellent communication, stakeholder engagement and relationship-building skills
• Strong analytical, problem-solving and decision-making capabilities
• Current NDIS Worker Screening Check (or ability to obtain)

About Aeralife

Aeralife is a proudly Australian-owned and operated aged care provider with more than 20 years of experience delivering premium residential aged care services.

Across our homes in Victoria and New South Wales, we are committed to creating safe, welcoming and vibrant communities where residents can live with dignity, purpose and connection.

Guided by our core values of Passion, Innovation, Empathy and Respect, we strive to create environments where residents receive exceptional care and our people are empowered to thrive.

Apply Now

If you're an experienced aged care leader looking for your next challenge and an opportunity to make a meaningful impact within a growing organisation, we'd love to hear from you.

Please submit your Cover Letter and Resume via the Apply Now link.

The successful candidate will be required to provide evidence of working rights and a current NDIS Worker Screening Check.

Due to the volume of applications received, only shortlisted candidates will be contacted.

Join Aeralife Watergardens and help create an exceptional community for residents, families and employees alike.