Plant Hire Office assistant

About the role

ConX Hire is seeking a dedicated and organised Plant Hire Office Assistant to join our team on a full-time basis. Based in Airport West. You will play a vital role in supporting the smooth operation of our plant hire business. This position is essential to our daily operations, ensuring that administrative processes run efficiently and that our clients receive exceptional service.

What you'll be doing

• Processing plant hire inquiries and quotations from clients with accuracy and professionalism

• Maintaining and updating client records, booking systems and plant inventory databases

• Getting equipment ready for hire

• Delivering equipment using a UTE.

• Supporting the sales team with administrative tasks including preparing contracts, invoices and documentation

• Answering telephone calls and emails from clients, providing timely responses to their inquiries

• Scheduling plant deliveries and collections, coordinating with operational staff

• Preparing rental agreements and ensuring all necessary documentation is completed correctly

• Processing payments, invoices and maintaining financial records

• Maintaining office organisation and ensuring supplies are adequately stocked

• Supporting customer service by addressing client concerns and resolving issues promptly

• Performing general administrative duties as required to support the business

What we're looking for

• Proven experience in an office administration or client-facing role, preferably within the hire, rental or equipment industry

• Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience with booking or management systems

• Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and colleagues

• Highly organised with strong attention to detail and the ability to manage multiple tasks simultaneously

• Demonstrated ability to maintain accurate records and handle financial information with confidentiality

• Customer service-focused mindset with a commitment to providing exceptional support

• Ability to work independently and take initiative whilst being a collaborative team player

• Proficiency in managing databases and data entry with a high level of accuracy

• A proactive approach to problem-solving and a willingness to learn new systems and processes

• Valid driver's licence is desirable

What we offer

At ConX Hire, we value our team members and offer a supportive working environment where your contributions are recognised and appreciated. We provide competitive remuneration and the opportunity to develop your skills within a growing organisation. We believe in maintaining a positive work culture where you can take pride in your work and build lasting professional relationships. Our team is committed to supporting one another and creating a workplace where you can thrive. We offer flexibility where possible and encourage open communication about your needs and career aspirations.

About us

ConX Hire is a leading plant hire company committed to providing quality equipment and exceptional service to our clients across Victoria. With a focus on reliability, professionalism and customer satisfaction, we have built a reputation as a trusted partner for plant hire solutions. Our team is passionate about delivering outstanding results and maintaining strong relationships with our clients. We pride ourselves on our operational excellence and our ability to respond to our clients' needs swiftly and effectively. At ConX Hire, we believe that our people are our greatest asset, and we are dedicated to fostering a supportive and collaborative workplace culture.

Apply now

If you are an enthusiastic and organised individual who is ready to make a positive impact in a dynamic plant hire environment, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position.