Traffic Management Centre Operator

Department for Infrastructure and Transport
Job reference: 854667
Location: 5067 - NORWOOD
Job status: Short Term Contract
Eligibility: Open to Everyone

The Department for Infrastructure and Transport plays a vital role connecting people and places in South Australia by managing roads, marine and public transport networks across the State, and builds and maintains the State-owned infrastructure that enables the delivery of essential and important government services to our community.

The OpportunityAs a Traffic Management Centre (TMC) Operator, you’ll be at the heart of South Australia’s traffic operations, helping ensure our roads remain safe, efficient and reliable 24 hours a day.

In this fast-paced and rewarding role, you will monitor advanced traffic control and reporting systems, enabling rapid responses to incidents and minimising disruptions for road users. You’ll work closely with emergency services and operational teams to coordinate responses, verify incident information, support asset requests and provide real-time traffic updates to media outlets and the public.

No two days are the same. Your decisions and actions will directly contribute to safer journeys and smoother traffic flow across the state’s road network. 

About you You are a calm and confident communicator who thrives in dynamic environments. You can manage competing priorities while maintaining accuracy, professionalism and attention to detail.

You bring:

• Strong communication and interpersonal skills, with the ability to engage respectfully and maintain confidentiality.
• The ability to remain composed under pressure and manage high workloads effectively.
• Initiative and sound judgement, with the ability to prioritise tasks and follow established procedures.
• Confidence working with technology and multiple IT systems in a highly operational environment.
• Strong analytical and problem-solving skills, with a proactive and solution-focused mindset.
• Resilience, adaptability and a genuine commitment to teamwork and collaboration.
• Knowledge of relevant government programs, policies or legislation will be highly regarded.

Educational Qualifications / Licences

• A current driver's licence is essential.

Special Conditions

• A National Police Check (NPC) is required prior to employment with the Department for Infrastructure and Transport which must be renewed every three years.
• A Working with Children Check (WWCC) is required prior to employment with the Department for Infrastructure and Transport, which must be renewed every five years before expiry.
• Some intra / interstate travel, including overnight absences may be required.
• The Traffic Management Centre operates 24 hours a day, 7 days a week, including public holidays. The role requires shift work and may involve occasional short-notice out-of-hours work.

If you are looking for a meaningful role where you can make a real-time impact on the safety and efficiency of South Australia’s transport network, we encourage you to apply.

Tenure of Vacancy
Temporary appointment up to 12 months with potential for extension.Multiple vacancies

RemunerationASO3 - $74,095 to $78,694 pa + superannuation. Shift and Penalty Loadings Apply

EnquiriesMichael Southern Manager Traffic Management CentreTelephone: 0418 956 ***Email: ***************@sa.gov.au

Application InstructionsApplications can be submitted online by clicking the 'Apply' button. 

Applicants are required to submit a curriculum vitae and a cover letter of no more than two pages addressing the selection criteria in the role statement. 

Our CommitmentThe Department for Infrastructure and Transport is an Equal Opportunity Employer and is committed to building a diverse and inclusive culture across the department, planning for and promoting diversity and culturally safe workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTQIA+, people with disabilities and other diversity groups. The Department recognises the benefits that such an approach brings for our staff and customers in delivering the future of South Australia.

As a WE’RE EQUAL organisation we are committed to treating everyone equally, proudly promoting our department, and all its spaces as safe places for everybody.

Applications close: 27/08/2026 9:00 PM

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.