General Manager - Newcastle Super Pub

About Us:
We are a large-format venue and part of a growing pub group, with strong food, beverage and accommodation trade. With an already busy and diverse operation, we’re excited to soon welcome a brand-new gaming room, adding another key offering to the venue and complementing our existing facilities.

Key Responsibilities:

• Oversee daily operations, ensuring a high level of customer and staff satisfaction.

• Maintain and manage administrative tasks with the ability to delegate and complete on time and to deadline. 

• Lead, mentor, and develop a professional team focused on excellent service in all departments. 

• Implement strategies to optimize occupancy and revenue while maintaining a welcoming atmosphere.

• Manage financial performance, including budgeting and cost-control measures.

• Ensure compliance with all health, safety, and licensing regulations.

• Alongside Senior Management, develop marketing initiatives that align with the venues identity. 

• Foster strong relationships with guests and the local community.

• Address customer inquiries and concerns professionally and promptly.

• Uphold venue cleanliness and quality standards, pushing both yourself and the team to present all areas to the fullest of their potential at all times.

Qualifications:

• Proven experience as a General Manager or in a similar role in the hospitality industry.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Financial expertise in budgeting and revenue management.

• Familiarity with hospitality management software and booking systems.

• Flexibility to work varied hours, including weekends and holidays.

What We Offer:

• Achievable KPI bonus structure.

• $13,000 annual food and beverage allowance.

• Opportunities for professional development and growth.

• Relocation assistance and/or sponsorship for the right candidate. 

How to Apply:
If you are a passionate leader eager to contribute to the success of a vibrant pub with exciting future plans, we want to hear from you! Please submit your application with full resume via the Seek portal.