Surveillance Manager

Job Status: Full Time, ongoing

Salary: Base salary of $133,806 per annum plus 12% Superannuation Contributions

Applications Close: Sunday 30th August 2026 at 11:55pm

Role Enquires: recruitment@sydneyoperahouse.com 

Online Application Support: Frequently Asked Questions

An organisation where diversity of thought and experience is valued, supported and respected.
 

THE HOUSE

The Sydney Opera House occupies a unique place in the cultural landscape. A globally recognised icon synonymous with inspiration and imagination, it’s one of the world’s busiest performing arts centres, the nation’s premier tourism destination and a World Heritage masterpiece that belongs to the people of NSW. Driving this incredible place is a team of passionate and dedicated people. Join us in shaping the Opera House’s future and be provided with opportunities to grow and develop while making a positive contribution to our community.

The Opera House is a living work of art. A place of possibility and wonder – on and off the stage. We bring people together to be uplifted, empowered and entertained. As set out in the Sydney Opera House Strategy 2024-2026, our ambition is to be Everyone’s House. To make this real, we are focused on four themes that underpin our organisational values (Creativity, Courage, Inclusivity, Integrity, Collaboration and Care):

• Everyone feels welcome here.
• We better understand and connect with the community.
• We are future ready.
• We lead and inspire positive change.

For more information about the Sydney Opera House please refer to our website.
 

YOUR NEW ROLE

Lead Security Intelligence and Surveillance Operations at One of the World's Most Recognised Cultural Landmarks

The Sydney Opera House is more than a globally celebrated performing arts venue. It is a World Heritage-listed icon, welcoming millions of visitors and hosting thousands of events each year. We are seeking an experienced and motivated Surveillance Manager to lead surveillance operations within the Sydney Opera House and play a critical role in protecting our people, visitors, assets and operations.

As the Surveillance Manager, you will provide strategic leadership and operational oversight of the surveillance function, ensuring the effective monitoring of security systems, incident detection, intelligence gathering and response coordination across the precinct.

About the Role

Reporting to the Head of Security and Emergency Preparedness & Response, you will lead a team of surveillance professionals operating within a dynamic and technology-enabled environment. You will be responsible for enhancing situational awareness, driving operational excellence and ensuring the SOH delivers a proactive, intelligence-led security capability.

Further detailed information about the role and its requirements can be obtained from the role description.
 

ARE YOU THE ONE?

To be successful in this role you will need to demonstrate:

Essential Experience

• Demonstrated leadership experience within a surveillance, security operations centre, control room or intelligence environment.
• Strong understanding of CCTV systems, video management platforms, access control and integrated security technologies.
• Experience managing complex incidents, investigations and risk-based decision-making.
• Proven ability to lead, coach and develop high-performing teams.
• Excellent communication, stakeholder management and report-writing skills.
• Strong analytical and problem-solving capability.
• Experience developing procedures, standards and operational governance frameworks.
   

Desirable Qualifications

• Diploma or higher qualification in Security Risk Management, Intelligence, Emergency Management or related discipline.
• Security Industry Licence (NSW) or ability to obtain.
• Experience within critical infrastructure, major venues, government, law enforcement or public-facing environments.
• Knowledge of intelligence-led security practices and emerging surveillance technologies.
  
   

THE PERKS

The Sydney Opera House give you access to a fantastic range of benefits including:

• 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden.
• 5 weeks’ annual leave for all ongoing and temporary staff.
• Access to salary packaging and discounted health insurance.
• Access to a range of professional development programs and staff engagement initiatives.
• Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (SEALs) and more.
• Fitness Passport and complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.
• Working for an organisation with a 6 Star Green Star performance rating from the Green Building Council of Australia.
• Working for an organisation committed to the United Nations Sustainable Development Goals and the world’s first arts organisation to join the UN’s Global Compact, an international sustainability initiative designed to build a better future for us all.
• Complimentary tickets to shows.
• And many more!

EQUITY AND INCLUSION

The Opera House is an inclusive employer that recognises everyone is unique. The organisation welcomes you for who you are – as you are. So if you require any adjustments to the recruitment process, please contact us as recruitment@sydneyoperahouse.com to discuss. Even if you think you’d be a great fit, but don’t necessarily tick every box in the role description, please get in touch.

We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace. We welcome and encourage applications from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community.
 

NEED TO WORK FLEXIBLY?

We know flexibility means different things to different people, so let us know how we can support you to be your best.
 

SOUND LIKE YOU? APPLY NOW

Please submit your cover letter and CV via our online portal. In addition you will be prompted to answer the two following targeted questions in the online application platform. 
Please note 2000 character limit.

1. Describe a time when you led a surveillance, security operations centre, or control room team through a significant security incident or operational challenge. What actions did you take, and what was the outcome?
    
2. The Sydney Opera House relies on advanced surveillance technology to support a safe and secure environment. Can you provide an example of how you have used surveillance systems, analytics, or technology to improve security outcomes, operational efficiency, or risk management?
    

To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential and applicants will be informed of the result.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Your personal information is being collected to enable the Sydney Opera House to assess your suitability for appointment to the position you have applied for. This personal information will be managed in accordance with the Sydney Opera House Privacy Management Policy and Plan.

Applications will not be accepted from recruitment agencies.