Community Engagement Manager | Balcatta Support Centre

Company Description

Do you have a passion for shaping and influencing company culture? If so, we want you to join our team! 

Job Description

We are seeking an experienced and passionate Community Engagement Manager to play a pivotal role in building strong, respectful, and mutually beneficial relationships between Sodexo, our client, and the communities surrounding our remote operations.

This role is central to fostering community partnerships, supporting local employment and enterprise opportunities, and ensuring our operations create lasting social value. You will be a visible and trusted presence both on-site and within local communities—driving engagement initiatives, supporting events, and strengthening meaningful connections.

This position involves weekly travel to remote sites, with flexibility required to extend time onsite to support mobilisation and operational priorities.

Community & Stakeholder Engagement

• Build strong relationships with site teams, Elders, Traditional Owners, and local communities
• Act as a key liaison between Sodexo, clients, and stakeholders
• Ensure culturally respectful and inclusive engagement
• Maintain accurate records for reporting and compliance
• Support operational teams in delivering contractual outcomes

Partnership Development

• Review local businesses to identify opportunities to support Village and Camp projects
• Focus on engaging and supporting local Indigenous‑owned businesses, nurturing opportunities for growth and sustainability
• Promote Sodexo as a trusted long‑term partner within regional and remote communities

Employment & Recruitment

• Identify and promote local employment opportunities across casual and permanent roles within the Village
• Work closely with Sodexo recruitment teams to develop and execute local recruitment strategies

Indigenous Engagement

• Work closely with Sodexo’s indigenous affairs team on initiatives and community programs as required.
• Support Indigenous participation in employment, training, and supplier opportunities
• Ensure culturally significant events and initiatives are respectfully and appropriately supported

Events & Community Activation

• Plan and deliver community and Village events to a high standard, including (but not limited to):
  • Australia Day
  • Theme nights celebrations
  • NAIDOC Week
  • Encourage resident participation in community events and initiatives onsite

Opportunity & Project Development

• Identify local project and service opportunities
• Collaborate internally to deliver shared outcomes
• Prioritise local employment where possible

Governance & Reporting

• Ensure all contractual requirements related to community engagement are met and documented
• Monitor, evaluate, and report on community engagement outcomes and social value contributions
• Provide regular updates to site and contract leadership
• Ensure compliance with Sodexo policies, Indigenous engagement commitments, and client expectations

Personal Attributes

• Approachable, engaging, and culturally aware
• Highly organised with strong documentation and reporting capability
• Passionate about community development and social impact
• Able to work autonomously across remote locations
• Flexible, adaptable, and comfortable in dynamic environments

Additional Information

This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities required of the role. Duties may change to meet business requirements.

Qualifications

• Proven experience in community engagement, stakeholder relations, or a similar role
• Strong understanding of working with Indigenous communities and cultural protocols
• Excellent relationship-building and communication skills
• High attention to detail with strong reporting and documentation capability
• The ability to work autonomously and manage competing priorities
• Flexibility to travel regularly and adapt to changing operational needs

Additional Information

• Opportunity to make a genuine social impact in regional and remote communities
• Work within a supportive and collaborative environment
• Be part of meaningful initiatives that drive long-term community outcomes