Head of Asset and Property Management

About the role

Reporting to the CEO/Managing Director, you will take ownership of the post-acquisition lifecycle of Unikorn's assets. You will establish the asset and property management operating model, implement portfolio-wide systems and reporting, lead asset business plans, oversee property operations and drive income, tenant and value-creation outcomes. This role involves building Unikorn's asset and property management operating platform, creating infrastructure, systems, team and operating discipline required to manage and optimise a growing commercial property portfolio.

Key responsibilities

• Build Unikorn's asset and property management operating platform, policies, procedures, reporting cadence and governance framework

• Create standard asset business plans, portfolio dashboards, budgets, forecasts and performance reporting

• Implement lease administration and critical-date controls covering rent reviews, options, expiries, arrears and vacancies

• Drive asset-level NOI, income growth, occupancy, tenant retention, operating expenditure and value-add initiatives

• Develop proactive 12-, 24- and 36-month leasing and tenant strategies

• Oversee property management fundamentals including rent collection, outgoings, compliance, insurance, maintenance, facilities, contractors and tenant matters

• Establish capex planning, approval, monitoring and project handover processes

• Lead, recruit, mentor and develop future Asset Managers, Property Managers and support staff

• Manage and challenge external property managers, leasing agents, facilities providers and other advisers where used

• Work with Acquisitions and Due Diligence before purchase to review leases, income, recoverability, capex, tenant risks, market rent assumptions and asset-management opportunities

About you

• 5+ years' relevant commercial property experience, ideally spanning asset management and property management

• Strong experience across commercial assets such as retail, industrial and/or office property

• Demonstrable track record improving asset income, leasing outcomes, operations and/or value

• Experience building, transforming or materially improving asset/property management systems and processes

• Strong financial acumen including budgets, NOI, capex, forecasts, valuations and asset-level performance analysis

• Commercial tenant-management capability

• Proven people leadership and the ability to build a high-performing function

• Strong stakeholder management across tenants, agents, contractors, advisers and senior management

• Relevant property qualifications and any licences required for the scope of the role are highly regarded