Clinical Success Specialist

About Alma

At Alma, we dont just follow trends, we lead revolutions. As a global powerhouse in medical aesthetic innovation, we are transforming how clinics deliver results and redefining what is possible in patient care.

With a presence in over 90 countries and recognised as the largest laser company in the aesthetic arena, Alma continues to experience exponential growth. Our technologies, from laser and light based platforms to radio frequency and ultrasound, are trusted by top practitioners around the world.

Be part of the movement.
At Alma, we don't just deliver devices, we empower success through innovation, education, and real clinical outcomes. We go beyond the expected, and we are looking for our next superstar who is ready to grow beyond with us.

About You

We are seeking a confident, experienced, and professional Clinical Success Specialist to join our growing ANZ team. In this client-facing role, you will provide advanced clinical training, support, and education to healthcare professionals using Alma’s energy-based devices.

You will be a trusted clinical advisor, helping clients get the most from their technology while ensuring treatments are delivered safely, effectively, and in line with clinical best practice.

We are looking for someone who is:

• A strong team player with excellent communication skills

• Adaptable and organised, comfortable in a fast-moving environment

• Hardworking, reliable, and accountable

• Professional and respectful, committed to high clinical standards

• Motivated and career driven

• Passionate about education and helping clinics achieve exceptional outcomes

Key Responsibilities

• Deliver tailored, evidence-based clinical training across ANZ in clinics, workshops, and educational events

• Provide post-sale clinical support to ensure confident, effective use of Alma’s laser, IPL, and RF systems

• Act as a clinical liaison for treatment planning, client questions, and device use

• Build and maintain strong relationships with aesthetic clinics, KOLs, and clinic groups

• Contribute to clinical protocols and best practice materials

• Support Sales and Marketing with clinical insights and educational sessions

• Represent Alma at conferences, workshops, and key client events

• Ensure compliance with regulations and licensing requirements across Australia and New Zealand

• Travel regularly across ANZ with advance planning and operational support

• Clinical qualification in nursing, dermal therapy, or a relevant allied health field

• Mandatory hands-on experience using energy-based devices, laser, IPL, RF

• Strong presentation and communication skills

• Confidence in delivering training to individuals and groups

• In-depth understanding of treatment protocols, patient safety, and clinical best practice

• Familiarity with aesthetic industry trends

• Knowledge of regulatory and licensing frameworks across ANZ

• Flexibility and willingness to travel regularly across ANZ

Why You Will Love Being Part of Alma

At Alma, you are joining a global organisation with an engaged, collaborative ANZ team that values professionalism, development, and excellence.

You will enjoy:

• Clear career progression pathways, for example Senior Clinical Specialist or Clinical Lead

• Structured onboarding and ongoing professional development

• Access to world leading technologies and global training resources

• Planned travel with operational support

• A supportive and cross functional team environment

• Opportunities to work closely with leading clinics and KOLs

• Onsite gym facilities and secure parking at our Mascot headquarters