Program Coordinator - Inclusive Supports

Program Coordinator – Remote NDIS Services

• Full-time permanent position
• SCHADS Industry Award – Level 4
• Based in Cairns with regular travel Aurukun

Not every leadership role creates lasting change.

At EMG Inclusive Supports, we're building something different.

We work alongside remote and very remote communities across Cape York, the Torres Strait and regional Queensland, supporting people with disability to live meaningful lives while creating meaningful employment opportunities and strengthening local workforces.

We're looking for an experienced Program Coordinator who is passionate about supporting remote communities and helping people grow.

This role will play a key part in supporting our operations in Aurukun, while creating opportunities for local people to develop their skills, confidence and leadership potential.

About the Role

As Program Coordinator, your initial focus will be supporting our operations in Aurukun.

You will work closely with the local team of Support Workers to ensure the delivery of quality, person-centred supports while maintaining strong day-to-day operations.

This role will initially involve regular travel to Aurukun, where you'll work closely with the local workforce to strengthen operations, support professional development and help create pathways for emerging local leaders. Building trusted relationships, developing local capability and supporting long-term community-led service delivery will be central to your success in the role.

The role is based in Cairns and may also provide support across other remote regions as operational needs develop.

You will:

• Coordinate the delivery of quality, person-centred supports
• Support, mentor and develop members of the local workforce
• Identify and support emerging leaders within the team
• Assist with workforce planning, rostering and service coordination
• Strengthen documentation, service records and billing processes
• Monitor service quality, compliance and operational performance
• Support staff training, induction and professional development
• Assist with incident management, risk management and continuous improvement activities
• Build strong relationships with clients, families, community stakeholders and internal teams
• Travel regularly to Aurukun to provide operational support and workforce development

About You

We believe this role is particularly well suited to someone who understands the unique dynamics of remote communities, along with experience working within the Disability/NDIS sector.

You may have lived, worked or held leadership roles in remote, regional or community-based settings and understand that sustainable outcomes come from investing in local capability rather than relying on fly-in, fly-out solutions.

You will also bring an understanding of the NDIS environment, including the importance of delivering quality, compliant and person-centred supports that genuinely improve outcomes for people with disability.

At EMG Inclusive Supports, our focus is on developing local workforces, creating leadership pathways and supporting communities to build their own long-term capacity.

We’re looking for someone who values this approach and is passionate about mentoring others, strengthening local leadership and creating opportunities for people to grow within their own communities.

You’ll bring:

• Experience working in remote First Nations communities
• Demonstrated leadership, staff supervision or workforce development experience
• Experience within disability, community services, health, aged care or human services
• Strong communication and relationship-building skills
• The ability to mentor and support staff to achieve their potential
• Sound problem-solving and organisational skills
• The ability to work independently and adapt to changing priorities
• Experience managing workplace conflict in a respectful and constructive manner
• Strong written reporting and computer skills
• A commitment to quality service delivery and positive outcomes for people with disability

Qualifications in Community Services, Disability, Leadership & Management or a related field are highly regarded but not essential.

Why Join EMG Inclusive Supports?

Why This Role is Different.

Remote leadership is different.

Success in this role is about more than maintaining service delivery. It's about building relationships, supporting staff to succeed and helping create opportunities for local people to grow within their own communities.

You'll be supported by an experienced leadership team that understands remote service delivery and the unique opportunities and challenges that come with working alongside remote communities.

Essential Requirements

• Willingness and ability to travel regularly to Aurukun and other remote communities when required
• Demonstrated experience working in remote First Nations communities
• Current Driver Licence
• Current or ability to obtain NDIS Worker Screening Clearance
• Current or ability to obtain Blue Card
• Current First Aid and CPR, or willingness to obtain

About Enterprise Management Group (EMG)

Enterprise Management Group is a vibrant, inclusive, and sustainable social and economic development organisation operating from the Torres Strait to Tasmania. Since our inception in 2007, we’ve grown to a national workforce of over 950 staff who are passionate about developing people, connecting them to opportunities, and helping communities thrive.

Our services span employment, training, business mentoring, community projects, and facility management, delivered through both government and private contracts. We also support regional and remote enterprise development through our not-for-profit arm, Community Owned Enterprises (COE).

At EMG, relationships are at the heart of everything we do—with our staff, clients, partners, and the communities we serve. Together, we strive to create lasting social and economic impact.

Why Join Us?

• Be part of a values-driven organisation that champions respect, accountability, collaboration, empowerment, innovation, and communication.
• Work in a diverse and inclusive environment that celebrates geographic, social, and cultural diversity.
• Make a meaningful difference in remote communities across Australia.

How to Apply

If you’re ready to contribute to something meaningful, where your leadership strengthens local workforce capability and improves the lives of people with disability - we’d love to hear from you.

Click Apply Now and upload your resume and cover letter.

In your cover letter, tell us:

• Why you are passionate about remote disability supports
• What motivates you to develop leaders and strengthen workforce capability
• What experience you bring that would help you succeed in this role

Applications close 11 September 2026, however we reserve the right to close earlier if the right candidate is found. We encourage interested applicants not to delay their application, as recruitment may commence before the closing date.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.