Clinical Sales Specialist, VIC

About the role

The position is primarily responsible for promotion of Fresenius Chronic Renal and Seating solutions and associated products through sales activities, training and education of customers in accordance with agreed business plans. The role ensures the smooth running of customer accounts and prompt resolution of any customer issues in conjunction with internal stakeholders.

Key responsibilities

• Plan, prepare and implement a sales and clinical training strategy per account to maintain existing business and to develop new business opportunities, working closely with the respective Regional and National Sales Manager across the entire sales cycle to ensure customer outcomes are achieved

• Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers

• Provide targeted counselling and account information to the clinical and technical teams as required

• Track and report competitor activity within the assigned accounts

• Maintain a high-profile presence in the marketplace through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership

• Manage immediate post-purchase activities (checking order status, consumable and capital movement delivery, handle complaints etc.) to ensure customer satisfaction

• Provide appropriate clinical support activities such as in-servicing, installations, training and education as required

• Provide input to forecasting requirements and assist in preparing annual sales budget for assigned territory

• Establish sales objectives by creating a sales plan and quota for the assigned territory in support of national objectives

• Prepare and present customer offerings, quotes, tenders, re-orders and prepare monthly or quarterly reports as required

About you

• Registered Nurse with demonstrated renal (HD) skills or registered nurse with demonstrated intensive care (ICU) skills highly desirable

• Ability to work with minimal supervision and set priorities, with demonstrated track record of success in medical sales

• Highly motivated, enthusiastic, entrepreneurial, independent, commercially adept, articulate, adaptive and confident

• Skills across most Windows applications including Word, Excel, and PowerPoint

• Minimum 3 years of sales experience highly desirable

• Highly developed interpersonal and influencing skills

• Demonstrable track record of success in medical sales desirable

• Maintain CRM to organisational requirements

• Ensure all administrative tasks, record keeping and reporting are maintained in an effective and timely manner