Product Support Officer

The Role

As the APS 6 Product Support Officer, you will manage complex project activities across the capability lifecycle. You will be accountable for planning, coordinating, and delivering project outcomes in accordance with Defence governance frameworks, policies, and standards.

Key responsibilities include:

• Managing schedule risk, budget, and resources; 
• Preparing briefings, submissions, and reports; and 
• Ensuring compliance with legislative and regulatory requirements.

This role requires strong stakeholder engagement skills, the ability to communicate with influence, and sound judgement in applying project management methodologies. You will contribute to strategic planning, resolve issues through analysis of alternatives, and develop strategies to achieve project objectives.

About our Team

Integrated Warfighting Network Systems Program Office (IWNPO) is responsible for the acquisition, integration and sustainment of command, and control warfare systems for the Australian Defence Force across the country and in operational theatres overseas.

These capabilities include computer applications that support planning and conduct of operations, including IT infrastructure and command and control systems for deployed military forces across the five Domains.

IWNSPO acquires and sustains joint-information warfare capabilities that are mission critical to all three services of the Australian Defence Force. 

Our Ideal Candidate

Our ideal candidate has demonstrated experience in project management across large-scale, complex organisations or technical environments. You should demonstrate the ability to manage multiple priorities, interpret policy, and lead project activities to achieve defined outcomes. 

Attributes such as initiative, analytical thinking, and effective stakeholder engagement are essential. Experience in project planning, risk management, and governance frameworks will be highly regarded. Eligibility for a security clearance and strong communication skills are critical to success in this role.

Security Clearance:

Applicants must be able to obtain and maintain a security clearance at “Negative Vetting Level 1”.

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment and a diverse workforce. To find out more about a career with Defence please visit https://www.defence.gov.au/jobs-careers