Part-Time Receptionist, Developmental Paediatric Clinic

About the role

As the first point of contact for families, you will play an important role in the smooth running of our developmental paediatric clinic. The clinic provides assessment, diagnosis and ongoing support to children and families, and we are looking for someone who understands the importance of creating a welcoming, calm and supportive experience from the moment families walk through our doors.

Key responsibilities

• Welcoming children, parents and carers to the clinic

• Answering phone calls and responding to enquiries

• Managing appointments, cancellations and rescheduling

• Processing payments and private health fund claims

• Maintaining accurate patient records and documentation

• Liaising with families, paediatricians and other health professionals

• Managing emails and general administrative tasks

• Supporting the clinicians and broader team with day-to-day administrative duties

• Maintaining a professional, friendly and welcoming reception environment

About you

• Warm, compassionate and genuinely enjoys working with children and families

• Highly organised and able to manage competing priorities

• Professional, reliable and well presented

• Confident communicating with people from a range of backgrounds

• Comfortable handling sensitive and confidential information

• Computer literate and quick to learn new systems

• Able to work independently while also being a supportive team member

• Calm and empathetic when assisting families who may be navigating complex developmental or behavioural concerns

• Previous experience in medical, allied health or paediatric reception is highly regarded, although we are also interested in candidates with strong administration and customer-service experience

What We Offer

• Part-time hours with a supportive and friendly team

• A welcoming, family-focused work environment

• Meaningful work supporting children and their families

• Variety across reception and administrative responsibilities

• Convenient Perth location