Business Operations Officer – Gympie

BUSINESS OPERATIONS OFFICER

Permanent Part Time – 4-day work week

Aboriginal & Torres Strait Islander People of all ages are strongly encouraged to apply.

REFOCUS is in the business of Redirecting and Empowering Families by creating Opportunities through Culturally Unique and responsive Services. Our work is driven by a commitment to strengthening families, celebrating identity, and fostering resilience.

We do this by building genuine connections, valuing emotional intelligence, and taking a ground-up approach to understanding where support is most needed for children and families. Our services are shaped by real-world experience and a deep respect for the communities we serve.

Over the past 15 years, we have supported more than 20,000 community members across the Sunshine Coast, Moreton Bay, Gympie, and Cairns regions, delivering high-quality support across the Health, Community, and NDIS sectors. We are powered by a dedicated team with more than 800 years of combined lived and professional experience, ensuring culturally safe, person centered, knowledgeable, and effective care.

We are crafting a team of change-makers and we want you!

People who are crazy enough to want to change the world are the ones to do so. If you have just the right amount of crazy, lace up your boots and start wearing your undies on the outside (ok, maybe just lace up your boots) and join our revolutionary new approach to healthy communities.

Pay and Conditions

Permanent Part time Position – 4-day work week

Work Location/s: Gympie, QLD

Hourly pay rates range from:$37 – $49 per hour – SCHADS

Classification level and pay rate are assessed and determined based on qualifications, experience, and demonstrated capability.

Qualification & Experience: Must have – Certificate/Diploma in Business and/or minimum of 5 years’ experience in administration or similar role

What we’re looking for

We’re looking for someone who:

• Assisting the Team Leader and Business Operations team
• Must be highly organised
• Strong with research and reports
• Strong with Intake and referral services
• Strong communications in providing information and support to internal and external stakeholders
• Sound IT knowledge
• Strong Data entry
• Strong with monthly and quarterly reporting
• Maintain program/office databases
• Carry out inductions for new staff with shadowing
• Enter, monitor and maintain registers and logs for cars
• Support organisation auditing and licensing processes
• Assist and support REFOCUS events, programs and Facebook live
• Work under limited direction to provide business operations support

Qualification & Experience:

Must have Certificate/Diploma in Business and/or minimum of 5 years’ experience in administration or similar role,

Additional requirements

• Current Working with Children Check
• Criminal history check
• Ability to meet REFOCUS compliance and reporting requirements
• Current Drivers Licence (minimum red P’s)
• Ability to work within the 10 Child Safe Standards

COME ON YOU MOB HAVE A GO!

Only successful applicants will be contacted.