Product Specialist - Gastroenterology VIC/TAS

About us…

Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

The opportunity…

An exciting opportunity is available to join our dynamic Gastroenterology team as a Product Specialist based in Eastern Victoria.

In this highly rewarding role, you will partner with clinicians and healthcare professionals to deliver innovative solutions, expert clinical support, and education that help improve patient outcomes and advance the standard of care.

Key Responsibilities: 

• Achieve sales targets and deliver
• Manage specified sales territories, consistently develop and grow the territory through engagement with existing and new customers;
• This is a customer facing role and it is expected that at least 80% of time will be spent in the field.
• Manage key accounts and target customers.
• Understand customers objectives, buying criteria and decision-making processes to form long-standing mutually beneficial partnerships.
• Attend to customer enquiries and needs.
• Develop sales strategies and tactics in conjunction with the National Sales
• Manager, ensuring alignment to the approved marketing plan, as well as implementation of these strategies and tactics.
• Submit monthly sales reports inclusive of sales forecasting and market intelligence including competitor information by the due date.
• Maintain accurate customer account records and customer database including customer targeting within Sales Force.
• Provide product information, demonstrations and training to customers.
• Manage product trials & - when and where required.
• Enhance case management abilities via ongoing development of procedural and product knowledge, i.e. continuous self-learning.
• Following each procedure attended, ensure debrief with Gastroenterologists/Surgeons/NUMs in order to:
  • Establish likes/dislikes regarding product/procedure.
  • Reaffirm their preference for DT products.
  • Obtain additional business.
  • Set (or re-set) their expectations regarding ongoing DT personnel case

    attendance.

  • Manage Consignment stock. Obtain purchase order and invoice all items

    used.

• Specifically, focus on building meaningful business relationships with customers, given their higher potential for conversion to DT products.

• Be available (and suitably organised, i.e. carry appropriate samples etc.) to discuss business growth opportunities with customers whenever the opportunity arises.

• Accurately document all valid issues (e.g. product, procedural etc.) in Sales

• Force, and pass on information, in a timely fashion, to National Sales Manager.

• Monitor Hospital consignment stock levels, and expiry dates and act upon reordering opportunities, comply with all stock keeping requirements per policy.

• Develop/execute Hospital set-up deals.

• Ensure all customers are equipped with product collateral as required.

• Ensure all sustainable business growth opportunities are followed-up in a timely manner:

• Chase-up outstanding as and when required (with a particular focus on end of month)

• Complete all administrative tasks by the due date.

• Attend exhibitions, conferences and seminars as directed.

• Additional duties, sales-related activities & travel as required from time to time.

About you...

At Device Technologies, we succeed through our commitment to five key values:

Delivering Innovation - We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands. Through our innovation we continually adapt and transform for our people, our customers and our future success.

Seeking Collaboration - By embracing collaboration we tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals. 

Taking Ownership - We embrace accountability and initiative. It fosters trust, collaboration, and empowers our people to drive success through proactive responsibility.  

Practising Good Business - We strive to embody integrity, responsibility, and sustainability.  It involves ethical conduct, transparency, and a commitment to social and environmental stewardship. 

Championing the Customer - By placing customers at the heart of decision-making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes.

Our ideal candidate for this role aligns with these values.

Experience required:

• Current valid license.
• Proven skills in sales, territory management, presenting, influencing and time management.
• Demonstrated competence in MS Word, Excel, Outlook and PowerPoint.
• High standard of demonstrable written and verbal communication skills.
• Professional appearance.
• Willingness to work a flexible schedule including regional travel, overnight night travel, after hours and weekend work as required.

Desirable

• At least 2 years' experience selling in a medical or hospital environment OR;
• Relevant clinical experience.
• Relevant tertiary qualifications in the sciences degree or similar.

Interested?

To apply for this opportunity, please click on the 'apply' button to be redirected to our candidate application portal.   

At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

Please note: Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements.  Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.

Agency Disclaimer

Device Technologies does not accept unsolicited resumes from recruitment agencies or third parties. In the absence of a current, written and executed recruitment agency agreement, any resumes submitted to Device Technologies will be deemed unsolicited, and no fees or charges will be payable. Device Technologies reserves the right to engage, interview or employ any candidate submitted in this way without incurring any obligation to the submitting agency or third party.