Environment Manager

Role PurposeThe Non-Production Environment Manager is responsible for managing and supporting all testing environments (PTEST, STEST, VTEST) used for development, testing, training, and business-as-usual activities.
The role ensures these environments are:Available and stableSecure and properly configuredReady for testing and deploymentsQuickly restored when issues occur
This person also coordinates issue triage, manages environment-related risks, and maintains knowledge of how various applications and systems work together.
Required ExperienceTechnical & Industry ExperienceExperience working in large and complex organisations.Experience in industries such as:Postal servicesLogisticsTransportRetaileCommerceEnvironment & Release ManagementStrong experience managing enterprise test environments.Experience handling software releases and deployments.Experience with incident, change, and release management processes.Stakeholder ManagementAbility to work across technical and business teams.Strong communication and coordination skills.Experience facilitating issue triage and problem-solving workshops.
Technical SkillsEssential KnowledgeSAP applicationsOracle applicationsMicrosoft technologiesApplication dependencies and integrationsEnterprise environment managementMonitoring & TroubleshootingNew RelicSumo LogicLog analysis and dashboard monitoringRoot cause investigationProcess KnowledgeITIL Incident ManagementITIL Change ManagementITIL Request ManagementITIL Conflict Management
QualificationsPreferred CertificationsITIL CertificationAgile CertificationPMP CertificationOther Project Delivery Certifications