Field Service Technician

Join a growing healthcare business and deliver critical equipment support across hospitals and clinical environments.

Full Time position

About the Role

Hipac Healthcare is seeking an experienced Service Technician / Field Service Technician to install, maintain and repair healthcare equipment across customer sites across metropolitan and regional customer sites in Victoria.

This is a hands-on, autonomous role suited to a technician who is confident working independently, troubleshooting faults, and managing their own schedule across multiple service job and installation.

You will play a key role in ensuring equipment used in clinical environments is safe, compliant, and operating reliably.

Key Responsibilities

• Install, service and maintain healthcare equipment on-site
• Diagnose and resolve electrical, mechanical and hydraulic faults
• Configure, test and troubleshoot network-connected devices
• Perform basic IT and networking tasks to support equipment installation and ongoing service.
• Perform preventative maintenance and inspections
• Complete service reports and maintain accurate documentation
• Ensure all work meets safety and compliance standards
• Communicate effectively with customers and internal teams
• Manage your own workload and service schedule
• Travel to customer sites across metro and regional locations, with occasional interstate travel.

Skills & Experience

Essential:

• Ability to travel, including overnight stays, as required.
• Strong fault-finding and troubleshooting skills
• Ability to work independently in customer environments
• Strong time management and organisational skills
• Excellent communication and customer service skills
• Current driver’s licence
• Suitable vehicle

Desirable:

• 5+ years’ experience in a Service Technician / Field Service role
• Trade qualification (Electrical, Mechanical or similar)
• Experience working with medical, healthcare, or technical equipment
• Experience with hydraulic systems
• Electrical Test & Tag AS/NZS 3551

What’s on Offer

• Stable, full-time role with a growing healthcare company
• Autonomous field-based role with variety day-to-day
• Supportive team and structured onboarding
• Ongoing training and development opportunities
• Opportunity to make a real impact in healthcare environments
• Generous salary and car allowance

About Hipac Healthcare

Hipac Healthcare is a leading Australian provider of clinical equipment, infrastructure, and integrated healthcare solutions. We partner with hospitals and health services across Australia, New Zealand, and APAC to deliver safe, efficient, and future-ready clinical environments.

With a strong reputation in the market and a growing service capability, Hipac offers a stable environment where technicians can develop their skills and contribute to meaningful work supporting patient care.