Food & Beverage Attendant

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, Accor is the Pacific's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 100 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement, beyond limits.

Conveniently located beside Mackay Airport, ibis Mackay offers modern accommodation, warm and friendly service, and the lively TurBARlence Tavern - all just a short walk from the terminal. Welcoming business and leisure travellers alike, our team is passionate about creating relaxed, memorable guest experiences in the heart of tropical North Queensland.

 As part of Accor, one of the world’s leading hospitality groups, you will join a global network of passionate hospitality professionals committed to placing people at the heart of everything we do.

Job Description

Are you passionate about food and creating unforgettable for our guests?  We're looking for new Food & Beverage Attendants to join our team, working across TurBARlence Tavern, in room dining & conferencing. 

What you'll be doing: 
- Serving food and beverage to all guests 
- Ensure guest satisfaction and brand standards are maintained
- Ensuring dockets are entered correctly and closed off into POS system
- Liaise with kitchen to ensure the highest standard of food quality and visual appeal
- Maintain hygienic food service techniques at all times
- Maintain clean and neat presentation of bar and restaurant area(s), following set opening, closing and daily procedures
- Assisting with stock control and room set ups

Qualifications

Service focused personality is essential and a passion for everything food and beverage
Previous experience in a similar role 
Barista skills/experience 
Strong interpersonal and problem-solving abilities 
Ability to work as part of a team
Hold current Responsible Service of Alcohol (RSA) certification (able to obtain)
Flexibility to work various shifts including week-ends, evenings and public holidays
Must have current work rights in Australia 

Additional Information

With over 400 hotels in Australia and 5,000 across the globe, we provide:
- endless career development opportunities
- discounted hotel accommodation worldwide
- learning programs through our Academies and the opportunity to earn qualifications while you work