Senior Cloud Security Operations Analyst

Meet Our Team

Pega is a leader in customer engagement and digital process automation, delivering a commercial SaaS version of our industry-leading platform to clients worldwide. The Pega Cloud Security Operations Center (CSOC) protects our commercial cloud assets and offerings by deterring, detecting, denying, delaying, and defending against threats. Our team delivers detection, monitoring, and incident response services for Pega Cloud, and we're growing our presence in Sydney to support our global cloud security mission.

Picture Yourself At Pega

Play a critical role in ensuring the confidentiality, integrity, and availability of Pega's commercial cloud infrastructure. You'll be central to continuous monitoring, protection of global cloud security operations, and incident response — collaborating with threat detection engineers, vulnerability analysts, and security engineers to identify risks and strengthen our cloud security frameworks. Pega is actively embracing emerging AI capabilities, and you'll be expected to use AI-enabled tools to boost efficiency and decision-making — always applying critical thinking to validate AI-generated outputs before they're put into production.

What You'll Do At Pega

Perform security monitoring of Pega Cloud commercial environments using multiple tools and dashboardsInvestigate security events to identify Indicators of Compromise (IOCs)Contribute to incident response activities: identification, containment, eradication, and recoveryDevelop Standard Operating Procedures (SOPs), policies, and playbooks for CSOC detection and analysisEnhance security incident response plans and recommend remediation measuresPerform threat hunts for adversarial activities within Pega CloudAssist in developing high-confidence Splunk notables and situational awareness dashboards/reports

Who You Are

You bring insatiable curiosity and tenacity for defending against bad actorsYou've spent time in the "security trenches" and understand how efficient SOC operations runYou bring a wealth of cloud security experience and are ready to lead technical analysis and incident responseYou have a track record of success in the information security industryAI-First Mindset (essential): You can use and reason with AI tools, validate their outputs, apply sound judgment, and demonstrate real-time thinking through artifacts like Pega GenAI BlueprintsGrowth Mindset (essential): You show learning agility, adaptability, openness to feedback, a willingness to iterate, and a bias toward action over perfection

Your List of Accolades Include

SANS, Offensive Security, or other top-tier technical security certifications focused on analysis, detection, and/or incident responseIndustry recognition for identifying security gaps to secure applications or products

What You've Accomplished

Must-Have: Australian citizenship is required for this role4+ years of industry-relevant experience with knowledge of cloud architecture, infrastructure, and resources2+ years in operational SIEM roles (analysis, investigations, incident response); Google Chronicle SIEM experience is a plus2+ years of operational cloud security experience (AWS and/or GCP preferred), including analysis of logs such as CloudTrail, Cloud Audit, GuardDuty, VPCFlow, and WAF2+ years of operational experience with EDR/XDR platformsOperational experience with Linux, Windows, AWS, GCP, and Kubernetes (EKS/GKE)Solid knowledge of the MITRE ATT&CK framework, particularly the cloud matrixFamiliarity with OWASP Top 10 vulnerabilitiesFoundational understanding of OS (Linux/Windows) and network architectureScripting experience (Python, Linux shell/bash, PowerShell) is a plusExcellent verbal and written communication, with the ability to remain poised under pressureDemonstrated ability to foster a healthy, productive team cultureBachelor's degree in Cybersecurity, Computer Science, Data Science, or a related field

Pega Offers You

Gartner Analyst-acclaimed technology leadershipContinuous learning and development opportunitiesAn innovative, inclusive, agile, and flexible work environmentCompetitive benefits package (salary, bonus incentive, and employee equity)The opportunity to work at the forefront of AI-enabled innovation