Business Support Administration

At Transdev John Holland Buses (TJHB), we're more than a transport operator. We connect communities, help people get where they need to be, and play an important role in the daily lives of millions of passengers.

As the operator of Sydney's Region 9 bus network, we deliver safe, reliable and sustainable transport services across the Eastern Suburbs, CBD and surrounding communities. Backed by the global expertise of Transdev and the infrastructure strength of John Holland, we're committed to creating a workplace where our people can thrive.

We're looking for a highly organised and proactive Business Support Administrator to join our team and provide critical support to our leadership team and broader business operations.

About the role

Reporting to the Business Support Lead, you'll be responsible for delivering high-quality administrative and operational support across a busy and fast-paced transport environment. You'll work closely with leaders and stakeholders across the business to ensure administrative processes run smoothly, information is managed accurately, and business priorities are effectively supported.

This is an excellent opportunity for someone who enjoys variety, thrives on organisation, and takes pride in delivering exceptional support and service.

What you'll be doing

• Providing administrative support to the Business Support Lead, Managing Director, Senior Leadership Team and wider business.
• Preparing reports, presentations, business communications, meeting agendas and minutes.
• Coordinating meetings, workshops, training sessions and business events.
• Managing business records, documentation and filing systems to ensure information remains accurate and accessible.
• Supporting procurement and financial administration, including purchase orders, invoice processing and supplier management.
• Coordinating travel, accommodation and logistics arrangements.
• Monitoring shared inboxes and responding to business enquiries in a timely and professional manner.
• Maintaining compliance records, operational documentation, stakeholder information and business databases.
• Assisting with operational reporting, business metrics and data analysis
• Identifying opportunities to improve administrative processes and business efficiency.

About you

You'll be a confident administrator who enjoys building relationships, managing multiple priorities and supporting a broad range of business activities.

To be successful, you'll bring:

• 3-5 years' experience in an administration role within a complex operational or blue-collar environment.
• Strong experience supporting senior leaders and preparing professional business documentation and reports.
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
• Strong communication and stakeholder engagement skills across all levels of the organisation.
• High attention to detail and a commitment to accuracy.  
• The ability to work independently, show initiative and exercise sound judgement.
• Advanced Microsoft Office skills, particularly Word, Excel and PowerPoint
• Experience with SAP, Infor, Maximo or Microsoft Dynamics AX will be highly regarded.
• Certificate III or IV in Business Administration (or similar) will be highly regarded.

Why join us?

🚌 Play a key role in supporting one of Sydney's largest public transport networks

🤝 Work closely with senior leaders and gain exposure across all areas of the business

📈 Enjoy opportunities for growth and development within a global transport organisation

🌏 Be part of a business committed to safety, sustainability and service excellence

💡 Join a collaborative team where your ideas and initiative are valued

Diversity, equity & inclusion

At Transdev, we believe diverse perspectives create stronger teams and better outcomes for our customers and communities.

We are proud to be an equal opportunity employer and welcome applications from people of all backgrounds, including First Nations Peoples, people with disabilities, LGBTQIA+ individuals, veterans, and people from culturally and linguistically diverse communities.

If you require any adjustments throughout the recruitment process, we're committed to providing the support you need.

Apply now

If you're an experienced administrator looking for a varied role where you can make a real contribution to operational success, we'd love to hear from you.

Submit your resume and a brief cover letter outlining your suitability for the role.

Join our team of Journey Makers and help keep Sydney moving.

Applications may close before the advertised closing date if a high volume of suitable applications is received.