Executive Support Manager

_{18th August, 2026}

The Opportunity

Our client is a leading mid-tier Professional Services/Accounting Firm, centrally located in Melbourne's CBD, with lovely corporate offices and a down to earth, friendly team. They have an exciting, newly created opportunity for someone who loves building efficiencies, streamlining processes and working with a team to create a high-performing environment.

The Role

Your title will be Administration & Executive Support Lead but you'll wear many hats in this hands-on, leadership role. Your main responsibility will be to take ownership of the firms administration function, ensuring the administration processes that support a busy accounting firm are compliant, efficient and operating smoothly. Train and mentor the administrative support and front-of-house teams to ensure a smooth workflow and evenly shared workload, all the while creating a positive, team oriented and high performing environment. You'll also work closely with the delightful CEO, providing some 'light touch' EA support when required.

Your responsibilities will include:

• Leading, developing and mentoring a team of administration and front of house staff
• Managing performance, workloads and service standards across the team
• Providing coaching, feedback and training where required
• Reviewing and improving administrative processes, systems and workflows
• Developing and documenting procedures, controls and team KPIs
• Driving efficiencies and identifying opportunities to improve the way the administration function operates
• Providing 'light-touch' EA support to the CEO
• Working closely with Partners and senior stakeholders across the firm
• Overseeing facilities, suppliers and broader office requirements

About You

This is a very integral role that supports the broader team firm wide. First and foremost, you'll need to have proven, solid experience working in an accounting firm to understand the unique administrative tasks and requirements. We're looking for someone who is a natural leader and a strong communicator who loves working with people and building effective teams. 

This is a rare opportunity for an experienced accounting practice professional who enjoys leadership but likes to remain close to the day-to-day workings of the business. If this sounds like you and you're looking for a new challenge in a friendly, professional environment, we’d love to hear from you... please forward your resume asap!