Compliance, Quality and Brokerage Officer (Aboriginal Family Preservation)

The opportunity

RivMed is an Aboriginal Community Controlled Organisation committed to improving the health, wellbeing and future of Aboriginal people, families and communities. Through our Aboriginal Family Preservation Program, we work alongside families to keep children safe at home, strengthen family relationships and ensure children remain connected to culture, community and Country.

We're looking for an organised, reliable and values-driven Compliance, Quality and Brokerage Officer to join our Aboriginal Family Preservation team. This is an opportunity to support the delivery of high-quality, culturally safe family preservation services through accurate administration, data management, quality checks and coordination of brokerage support for families.

About the Role

As the Compliance, Quality and Brokerage Officer, you'll provide administrative and program support to the Aboriginal Family Preservation Program across compliance, quality assurance, data management and brokerage administration.

Working closely with the Manager Casework, Service Coordinators and Family Caseworkers, you'll assist with routine file reviews, data checks and administrative processes to ensure client records and program documentation are accurate, complete and maintained in accordance with RivMed policies and Aboriginal Family Preservation program requirements.

You'll also assist with the administration of Family Preservation brokerage funding, including processing approved requests, maintaining records, tracking expenditure and supporting the acquittal of brokerage funding in accordance with relevant guidelines and RivMed procedures.

This is a practical support role that will help the AFP team maintain accurate records, meet reporting requirements and provide timely support to families.

Who we are

Riverina Medical and Dental Aboriginal Corporation (RivMed) is a long-established Aboriginal Community Controlled Organisation in the heart of Wiradjuri Country.

RivMed works to effect change for some of the most marginalised and vulnerable people in our community. We do this through the provision of culturally appropriate medical, health and wellbeing services for Aboriginal people and their families.

We value community control, self-determination, health and wellbeing, and improved outcomes for children, adults and families.

About You (Selection Criteria)

You'll be organised, reliable and detail-focused, with a commitment to supporting Aboriginal children, families and communities. You'll be comfortable working with information, records and administrative processes and able to work cooperatively as part of a team.

• Relevant qualifications in administration, business, community services, finance, quality or a related field, or relevant experience.
• Demonstrated experience in administration, data entry, quality checking, financial administration or a similar role.
• Good computer skills, including experience using Microsoft Word and Excel.
• High level of attention to detail and accuracy when working with records and information.
• Ability to follow established policies, procedures and administrative processes.
• Good written and verbal communication skills.
• Ability to manage competing tasks, meet deadlines and organise your workload.
• Ability to work independently while also contributing positively to a team.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Commitment to working respectfully with Aboriginal communities, children and families.
• Current and valid unrestricted Driver Licence.

Desirable

• Aboriginality.
• Experience working within an Aboriginal Community Controlled Organisation.

We offer an excellent range of benefits including but not limited to:

• Excellent remuneration.
• Full access to salary sacrifice arrangements up to a grossed-up value of $30,000.
• Access up to $2,650 of pre-tax meal and entertainment expenses.
• Enjoy the benefits of novated leasing, allowing you to save on tax and drive the car of your choice.
• Access to the Community Services Industry Portable Long Service Leave Scheme.
• Access to an Employee Assistance Program, with the cost of external counselling sessions paid by the Corporation.
• Excellent training and development opportunities.
• The opportunity to contribute to meaningful outcomes for Aboriginal children, families and communities.

Applications

To apply, please submit a copy of your up-to-date resume and a cover letter highlighting your suitability based on the role requirements and skills mentioned above.

This position is open to all suitable applicants; however, we strongly encourage Aboriginal and Torres Strait Islander applicants to apply.

If you have any queries regarding this position, please contact Dana McLay on 0447 235 932 or email dana.mclay@rivmed.org.au

Applications close 6 September 2026.

Employment conditions

Employment is subject to a clear Working with Children Check and Criminal Record Check, and evidence of COVID-19 vaccination status. Employment is also subject to the right to work in Australia and maintenance of required screening and eligibility checks.