12 month Contract Part Time Medical Reception for Private Specialist Practice

12 month Contract Medical Reception for Private  Specialist Practice – Part time 58 hours per fortnight approx. Must have previous Medical Reception or Administration experience.

Receptionist for Private Medical Specialist 

We are a Medical Specialist practice seeking a highly motivated Medical Receptionist to become part of our team and to provide support to our staff.  Based in Mundingburra, Townsville, you will be responsible for providing a broad range of administrative support functions for the team including but not limited to accounts, customer service and administration. 

The position is a part time position with extra hours as required to cover staff leave or our booking schedule. 

Previous Medical Admin experience is required.

In this role you will be responsible for:

• Patient-focused approach in quality service provision with genuine empathy and understanding of patient needs

• Management of appointment system ensuring efficient and smooth operation of the practice

• Appropriate non-clinical triage of patients and their appointments

• Banking and account monitoring to ensure accuracy of patient accounts

• Processing accounts receivable and payable in a timely and accurate manner

• Answering phones and accurate message taking

• Monitoring emails

• Patient records management including filing and archiving with an understanding of privacy law and confidentiality.

• Customer assistance and service

• Data entry

• Supporting the team as required

To be successful in your application you will need to possess the following skills:

• Strong customer service skills

• Excellent computer skills, competent knowledge of Excel an advantage

• A self-motivated, positive individual with proven ability to prioritise and work independently with good time management and organisation skills

• A team player who demonstrates initiative and problem solving skills

• Excellent interpersonal and communication skills, both written and verbal

• Demonstrated accuracy and attention to detail

• Flexible, adaptable and willing attitude with the ability to work effectively in a small team environment

Professional appearance and neat attire is essential to the role.