ICT Systems & Access Administrator (Secure Communications)

Job Description

• 12 + 12 + 12-month contract with a key Commonwealth Government agency
• Canberra-based, full-time on-site role
• NV2 security clearance required
• Support a secure messaging system connecting government agencies and partner organisations

Resolve Recruit is partnering with a leading Commonwealth Government agency to find an experienced System Administrator.

Our client is a prominent Commonwealth agency whose secure messaging platforms connect government agencies, internal teams and partner organisations. As a System Administrator, you will support the operation of this system,

Key Responsibilities

• Maintain system directory services, including topic subscriptions, organisational structures and distribution lists
• Manage user accounts, profiles and access controls, including Need-to-Know (NTK) permissions
• Manage Level 2 support requests via ICT service management tools
• Diagnose issues within communications and system architecture and coordinate with relevant technical teams
• Support formal messaging operations, including message exchange and transfer processes across interconnected systems
• Apply security policies and classification requirements in handling sensitive communications
• Conduct periodic audits of system access and messaging distribution lists
• Produce regular operational and statistical reports to support audit and compliance activities
• Provide procedural advice to internal users and partner stakeholders
• Develop and maintain Standard Operating Procedures (SOPs) and communicate system changes to stakeholders

Key Experience and Skills

• Demonstrated experience administering secure messaging or comparable enterprise systems
• Experience managing user profiles, access controls and distribution/subscription configurations
• Knowledge of organisational and positional structures within messaging or communication systems
• High-level communication and advisory skills, with the ability to liaise across internal and external stakeholders (including MS Teams)
• Sound problem-solving and troubleshooting capability, with an understanding of communications and system architecture

Security Requirements

Applicants must hold an active Negative Vetting 2 Security Clearance (or higher) to be considered.

How to Apply

If you're ready to bring your expertise as an ICT Systems & Access Administrator to a high-impact Commonwealth Government environment, we'd love to hear from you!

Apply by Wednesday, 8 July 2026. Applications received after the deadline may still be considered for future opportunities

For further information or to discuss this opportunity, please email hello@resolve-recruit.com.au, quoting job ID: 37042.